OrCam announces new AI-enabled device for hearing impairment

OrCam is expanding its product lineup with new devices that tackle new use cases. OrCam’s best-known device is the OrCam MyEye 2 — a tiny device for people with visual impairment that you clip on your glasses to help you navigate the world around you.

At CES, OrCam announced that the MyEye 2 is getting new features. In addition to being able to point at text and signs to read text aloud, recognize faces and identify objects and money notes, you’ll be able to let the device guide you.

For instance, you can say “what’s in front of me?” and the device could tell you that there’s a door. You can then ask to be guided to that door. The MyEye 2 is also getting better at natural language processing for interactive reading sessions.

When it comes to new devices, OrCam is expanding to hearing impairment with the OrCam Hear. It can be particularly useful in loud rooms. The device helps you identify and isolate a speaker’s voice so you can follow a conversation even in a public space. You pair it with your existing Bluetooth hearing aids.

Finally, OrCam is introducing the OrCam Read, a handheld AI reader. This time, you don’t clip a camera to your glasses, you take the device in your hand and point it at text. The company says it could be particularly useful for people who have reading difficulties due to dyslexia.

CES 2020 coverage - TechCrunch


Source: Tech Crunch

Gig economy giants launch efforts to keep workers classified as independent contractors

Now that 2020 has started, Uber, DoorDash and Lyft are taking additional steps to undermine a new California law that would help more gig workers qualify as full-time employees. These moves entail product changes, lawsuits and ramped-up efforts to get a ballot initiative in front of voters that would roll back the new legislation.

Let’s start with the most recent development; yesterday, Uber sent a note to users announcing that it’s getting rid of upfront pricing in favor of estimated prices, unless they’re Uber Pool rides.

“Due to a new state law, we are making some changes to help ensure that Uber remains a dependable source of flexible work for California drivers,” Uber wrote in an email to customers. “These changes may take some getting used to, but our goal is to keep Uber available to as many qualified drivers as possible, without restricting the number of drivers who can work at a given time.”

Uber says it also has to discontinue rewards benefits like price protection on a route and flexible cancellations for trips in California. For drivers, that means they won’t see estimated earnings and drivers in surge arteas will no longer see fixed dollar amounts.

“AB5 threatens to restrict or eliminate opportunities for independent workers across a wide spectrum of industries, including trucking, freelance journalism and ridesharing,” an Uber spokesperson told TechCrunch. “As a result of AB5, we’ve made a number of product changes to preserve flexible work for tens of thousands of California drivers. At the same time, we’ve put forward a progressive package of new protections for drivers, including guaranteed minimum earnings and benefits, so voters can choose to truly improve flexible work in November.”

While Uber is essentially saying this is something the company must do, it’s worth noting that this is not some requirement of the new law; this is Uber’s attempt to beef up its case that it’s legally allowed to classify drivers as independent contractors. Since much of the rationale for determining whether or not a worker is an employee comes down to control, removing upfront fares and ditching penalties for rejecting fares could help Uber make a case that its drivers are operating on their own accord.


Source: Tech Crunch

Paytm targets merchants to fight back Google and Walmart in India’s crowded payments field

Paytm today announced two new features for businesses as the financial services firm looks to expand its reach in the nation that has quickly become one of the world’s most crowded and competitive payments markets.

The Noida-headquartered firm, which raised $1 billion in late November, said its app for businesses now features an “all-in-one” QR code system to accept payments from multiple platforms, including mobile wallets (that act as an intermediary between a user and their bank but provide convenience) and those that are powered by UPI, a payments infrastructure built by a coalition of banks that has been widely adopted by the industry players.

Merchants had expressed an interest in having one QR code that could understand any payments app, said Vijay Shekhar Sharma, the founder and chief executive of Paytm’s parent firm One97 Communications. In addition to supporting mobile wallet apps, and UPI-powered payment apps, Paytm’s new QR codes also support payments through popular Rupay cards.

Merchants can also stick these QR codes on devices such as battery packs and chargers to enable quick transaction from users, Sharma explained at a press conference today.

Bookkeeping for merchants and small businesses

The nation’s highest-valued startup (at around $16 billion) also announced a bookkeeping feature for businesses to help them maintain their daily records. The feature is already rolling out to merchants, Sharma told TechCrunch.

Dubbed Paytm Business Khata, the feature will help merchants manage payments, record transactions and secure loans and insurance. The service will also enable them to set a reminder for credit transactions, receive an audio alert for new transactions, and send links to their customers to easily pay their dues, said Sharma.

Hundreds of millions of Indians, many in small towns and villages, came online for the first time in the last decade thanks to the proliferation of cheap Android smartphones and the availability of some of the world’s cheapest mobile data plans.

In recent years, millions of merchants and small businesses have also started to accept digital payments and listed them on the web for the first time. But most of them are still offline. Scores of startups and heavily backed firms such as Google, Walmart and Amazon are chasing this untapped market.

Google, which has amassed more than 67 million users on its payments app in India, last year announced a range of offerings to allow businesses to easily start accepting payments online. In the past, the company also launched tools to help mom and pop stores build presence on the web.

A number of startups today, including Bangalore-based Instamojo, Khatabook (which raised $25 million in October last year and counts GGV Capital, Sequoia Capital India and Tencent among its investors) and Lightspeed-backed OkCredit, which raised $67 million in August last year, offer bookkeeping features and allow their consumers to enable easier payment options.

Google Pay or GPay sticker pasted on the glass of a car in New Delhi India on 18 September 2019 (Photo by Nasir Kachroo/NurPhoto via Getty Images)

Paytm’s Sharma claimed that his business app has already amassed more than 10 million merchant users, a number he expects to more than double by next year.

The announcements today illustrate how aggressively Paytm, which once led the mobile payments market in India, is expanding its service.

Some critics have cautioned that the firm, which counts SoftBank, Alibaba and T. Rowe Price among its key investors and has raised over $3.3 billion to date, is quickly losing its market share and chasing opportunities that could significantly increase its expenses and losses. According to several industry estimates, Google Pay and Walmart’s PhonePe now lead the mobile payments market in India.

Paytm lost more than half a billion dollars in the financial year that ended in March 2019. The trouble for the company is that there is currently little money to be made in the payments market because of some of the local guidelines set by the government.

“The current Paytm’s potential is a pale shadow of its former self. And to stay relevant, the company is entering new businesses (and failing spectacularly in some) at a pace that shows both a lack of clarity and urgency. Paytm is stuck between a glorious past that was built on the back of digital payments and a future that doesn’t look anything like Jack Ma’s Alibaba, one of Paytm’s largest investors and Sharma’s inspiration,” wrote Ashish Mishra, a long-time journalist, in a scathing post (paywalled).

Sharma said today that the company plans to offer services such as stock brokerage and insurance brokerage in the coming months.

At stake is India’s payments market that is estimated to be worth $1 trillion in the next four years, up from about $200 billion currently, according to Credit Suisse. And that market is only going to get more crowded when WhatsApp, which has amassed over 400 million users in India, rolls out its payments service to all its users in the country in the coming months.


Source: Tech Crunch

Is Clicbot a spiritual successor to Cozmo? (Mostly no, but maybe a little yes)

Anki’s true legacy in robotics will only be sufficiently determined over the course of a few years. But while the startup’s vision for Cozmo ultimately failed, I suspect we’ll see its take on the category of home robotics leaving a lasting legacy.

The Keyi Tech representative I spoke to at CES was quick to deflect a comparison to the company, mostly on the basis that its own modular robots are designed for STEM learning, rather than Cozmo’s friendly home companion vibe.

But the animation-inspired characterization is clear front and center with Clicbot. In fact, Keyi says it even followed in Anki’s footsteps by hiring a Kickstarter animator to create the single, cycloptic eye in the middle of its cylindrical head. And, indeed, it goes a way toward giving the product a warm, lifelike appearance.

Demos were limited at the show, though a row of Clicbots were lined up, performing a choreographed dance to Redbone’s “Come and Get Your Love.” It’s a jam, for sure. Not sure if it’s licensed or not, but it’s all over the promo videos the company issued ahead of CES. Another quick demo found Clicbot responding affectionately when a Keyi rep rubbed the side of its face.

Again, there are big differences between the devices, their claims and what sector of the market they intend to fill. The product is modular and designed to be built according to a connected app. Once built, it can do things like serve coffee, but nowhere does it claim to be the kind of autonomous robotic pet Anki was shooting for.

The ‘bot kits will start at around $300, and should be available through Amazon soon.

CES 2020 coverage - TechCrunch


Source: Tech Crunch

Grubhub said to explore sale in boon to Uber, DoorDash and others

Shares of Chicago-based food delivery service Grubhub are sharply higher in regular trading today after The Wall Street Journal reported that the company has hired external advisers to explore its “strategic” options, inclusive of a possible sale.

Investors, heartened by the news, bid its equity up 17% as of the time of writing, valuing the firm at around $57 per share, or $5.2 billion.

The news comes during a difficult time for the company. Grubhub’s value fell sharply last October after it reported its third-quarter earnings. At the time, the company cited new and rising competition as growth-related difficulties, as well as noting that, in its view, “the supply innovations in online takeout have been played out and annual growth is slowing and returning to a more normal longer-term state.” It expected “low double digit” growth in the future.

Investors dumped its shares after reading the growth warnings, sending Grubhub equity from the high $50s per share to the mid-$30s. Since then, the company’s share price has recovered; with today’s news, Grubhub is effectively back to where it was before the Earnings Report from Hell.

So what?

All this may sound a bit boring, frankly, to regular TechCrunch readers. What do Grubhub’s troubles have to do with startups, private capital and high-growth companies? A lot, as it turns out.

Grubhub competes with a number of startup darlings, including Postmates (trapped in Schrodinger’s Exit at the moment), DoorDash (aggressively valued, under fire for payment practices and theoretically considering a direct listing despite unprofitability) and Uber Eats (a deeply unprofitable portion of Uber’s larger Red Ink empire).

So what happens to Grubhub could impact two unicorns looking to go public, and another post-IPO unicorn looking to shore up its income statement. As CNBC noted following the Grubhub report, “Uber shares also spiked on the news, as investors bet consolidation in the crowded food-delivery industry would help the company.”

Consolidation could assist remaining players squeeze out more margin from their market. More margin means smaller losses. And as smaller losses are hot now in the IPO world, the move could help some yet-private companies get public.

After years of beating each other up, one key player in the on-demand food delivery space is willing to sell, or join up with someone else. That’s big news, given the sheer scale of the venture bet on companies that compete with Grubhub.


Source: Tech Crunch

Farewell, don’t @ me. Twitter will test a way to let you limit replies to your tweets

Twitter has been on a long-term mission to overhaul have people have conversations on its platform, both to make them easier to follow and more engaging without turning toxic. That strategy is taking another big step forward this year, starting in Q1 with a new way for people to control conversations, by giving them four options to “tailor” their replies: anyone can reply, only those who a user follows can reply, only those tagged can reply, or setting a tweet to get no replies at all. (Goodbye, needing to make space for “don’t @me.”)

The plans were unveiled just this morning during CES in Las Vegas, where Twitter has been holding an event for media led by Kayvon Beykpour, VP of product at the company.

“The primary motivation is control,” he said today. “We want to build on the theme of authors getting more control and we’ve thought… that there are many analogs of how people have communications in life.”

(Of course you are unable to silence people from replying to you in person, but that’s another matter.”

The plans were laid out in more detail by Suzanne Xie, head of conversations for the platform, who said the feature builds on something the company launched in 2019, where users can hide replies.

“We thought, well ,what if we could actually put more control into the author’s hands before the fact? Give them really a way to control the conversation space, as they’re actually composing a tweet? So there’s a new project that we’re working on,” she said. “The reason we’re doing this is, if we think about what conversation means on Twitter. Right now, public conversation on Twitter is you tweet something everyone in the world will see and everyone can reply, or you can have a very private conversation in a DM. So there’s an entire spectrum of conversations that we don’t see on Twitter yet.”

Other areas that Twitter discussed at the event included more focus on Topics, which will be expanded and taken global, and with that more work on how people can create and share lists. Its NBA isocam will be used again this year to let users vote on their favorite players, and a similar new version, called the “stancam” will be created on the same principle for entertainment events. On the marketing front it will be building out more analytics and expending Twitter Surveys globally, as well as building a new platform, Launch, for marketers roll out new products and services for advertisers.

We’re going to be talking with the company later this morning and will update this news as we hear more.

CES 2020 coverage - TechCrunch


Source: Tech Crunch

Air taxi company EHang flies autonomously in the US for the first time

Aerial passenger drone startup EHang flew its EHang 216 two-seat self-flying taxi fully autonomously in North Carolina last night, a first for the company both in the U.S. and North America. EHang, which is based in Guangzhou, China, has already demonstrated its vehicle in flight at home and in different parts of Europe and Asia, but this is the first time its aircraft has received approval to fly by the FAA, and EHang is now working toward extending that approval to flying with passengers on board, which is a key requirement for EHang’s eventual goals of offering commercial service in the U.S.

This demonstration flight, which took place in Raleigh, included flying North Carolina governor Roy Cooper on board the two-seat aircraft. Eventually, EHang hopes to deploy these for use across a number of different industries, for transportation of both passengers and cargo along autonomous, short-distance routes in and around urban areas.

EHang had a busy 2019, too — the company began trading publicly on the Nasdaq in December. It also revealed plans to begin operating an aerial shuttle service in Guangzhou, with a pilot citywide drone taxi service intended to show off not only its individual autonomous vehicle capabilities, but also how it can deploy and operate multiple EHang aircraft working in concert with one another and with other aircraft sharing the air space over the city.

Toward the end of 2019, EHang actually completed two trial flights of its 216 vehicles flying simultaneously as an early step toward building out that pilot. The company has delivered around 40 of its aircraft to paying customers, too, and if all goes to plan, by next month it will have completed a pilot program with the Civil Aviation Administration of China that will allow it to move on to full approval of the airworthiness of its aircraft for commercial flight in the country.


Source: Tech Crunch

Investors and utilities are seeding carbon markets with new startups

While most of the world agrees that carbon dioxide emissions from human activity are creating a climate crisis, there’s little consensus regarding how to address it.

One of the solutions that’s both the most obvious and, seemingly, the most difficult for the international community to agree on is establishing a market that would put a price on carbon emissions. Making the cost of emissions palpable for industries would encourage companies to curb their polluting activities or pay to offset them.

The holy grail of a global carbon market — or a collection of regional ones — has been on the agenda for climate activists and regulators since the Kyoto Protocols were ratified in 1997, but enacting the policy has proven elusive.

Now, as the results of climate inaction become more apparent, there appears to be some movement on the regulatory front and concurrent activity from early-stage technology investors to make carbon offsets more of a reality.

It’s still early days, but startups like Project Wren, Pachama and Cloverly prove that investors and utilities are willing to take a flyer on companies that are trying to enable carbon offsets for consumers and corporations alike.

These small bets for investors are complemented by the potential for outsized returns given the size and scope that’s possible should these markets actually develop.

After years of languishing in relative obscurity, global carbon markets rebounded with vigor in 2017 and into 2018, according to data from the World Bank.

Countries raised about $44 billion in revenues from carbon pricing in 2018, an increase of $11 billion, with more than half coming from carbon taxes. In 2017, the $33 billion raised by governments from carbon pricing was an increase of 50% over 2016 numbers.

However large that number may seem, it’s dwarfed by the figure required to make any real changes in industry emissions, according to the World Bank. The current pricing schemes that exist cover a small percentage of global emissions at a cost that’s consistent with achieving the goals of the Paris Agreement, the latest international treaty around climate change and greenhouse gas emissions. Prices need to rise to between $40 per ton of carbon dioxide and $80 per ton by 2020 and between $50 per ton and $100 per ton by 2030.


Source: Tech Crunch

Sonos sues Google over alleged patent infringement on smart speaker tech

Following what the company described as years of back-and-forth, Sonos has filed suit against Google for alleged patent infringements related to the company’s smart speakers. Sonos said that Amazon was also infringing on their IP, but that they can only afford to take on one tech titan.

The lawsuit filed in Federal District Court in Los Angeles and for the United States International Trade Commission, specifically calls out Google for five alleged patent violations including technologies that allow their speakers to wirelessly communicate and synchronize with each other. Sonos tells The New York Times that both Amazon and Google are currently violating “roughly 100” of its patents.

“Google has been blatantly and knowingly copying our patented technology,” Sonos CEO Patrick Spence said in a statement to the Times. “Despite our repeated and extensive efforts over the last few years, Google has not shown any willingness to work with us on a mutually beneficial solution. We’re left with no choice but to litigate.”

We have reached out to Google and Amazon for comment.

Google and Amazon have both wandered headlong into hardware over the past several years with internet-connected speakers representing one of their most concerted efforts. As the companies have built out their platforms, they have jumped into Sonos territory as they’ve pursued multi-room audio capabilities. The lawsuit complicates the business relationship between Google and Sonos. The Google Assistant is one of the available voice assistants available on Sonos products and allows users to ask questions and control their music libraries with their voice.

The Times report details that there had been quite a bit of back-and-forth between Google and Sonos, and that Sonos has been pushing for Google to pay licensing fees on the tech and that Google’s counters were that Sonos was also using Google IP and that proposed licensing payments weren’t satisfactory to them.

For Google’s part, a company spokesperson highlighted that the companies had been in the midst of negotiations.  “Over the years, we have had numerous ongoing conversations with Sonos about both companies’ IP rights and we are disappointed that Sonos brought these lawsuits instead of continuing negotiations in good faith. We dispute these claims and will defend them vigorously.”


Source: Tech Crunch

Join us for the TechCrunch 2020 book club, starting next week

It’s a new year, a new decade, and a renewed opportunity to read great non-fiction and fiction that strikes at the heart of the ambition, power, and challenges of technology and its effect on society at large.

That’s why TechCrunch is launching an informal “book club” for our readers, starting next week. The idea is to bring our audience together around an important piece of writing, discuss it, and perhaps learn a thing or two (or just enjoy great writing). This is a beta test — we are going to figure out the logistics a bit along the way (“move fast and read things”).

Late last year, we published three different best-books-of-the-year lists, with recommendations from our own TechCrunch writers, Extra Crunch readers, and leading venture capitalists.

I’m borrowing from Josh Wolfe at Lux Capital to select Exhalations by Ted Chiang as our first book.

As Arman Tabatabai wrote in our overview:

Chiang’s newest work is a collection of science fiction short stories and novelettes that stray away from the speculative dystopian side of the genre. Using common sci-fi motifs such as aliens and AI proliferation, the selected writings instead dial-in on the characters living in these imagined universes as they examine how societal and technological evolutions impact the ethical, philosophical and cognitive aspects of the human psyche and existence.

Exhalations has not only been lauded by the likes of VCs, but was also selected as a top 10 book of the year by The New York Times for 2019.

For next week, we will start slowly and just read the first short story in the collection, “The Merchant and the Alchemist’s Gate.” There are nine chapters in Exhalations, some very short, some longer, and we will balance out the reading over the next 4-6 weeks or so.

Each week, we will read a story or two from the book, and I will curate responses from any reader that wants to email me their thoughts about what they just read for a post on Tuesday (email: danny+bookclub@techcrunch.com). TechCrunch has discussion comments available on our posts, so we can continue the conversation there as well.

Join us! And if you have feedback on this concept, feel free to email me at danny@techcrunch.com.


Source: Tech Crunch