Online mortgage broker Trussle loses founding CEO

Trussle, the online mortgage broker backed by the likes of Goldman Sachs, LocalGlobe, Finch Capital and Seedcamp, has lost its founding CEO.

Ishaan Malhi, who co-founded the fintech startup five years ago, has resigned with “immediate effect,” according to a rather brief press release issued by Trussle this morning.

The company is now searching for Malhi’s replacement and in the interim says it will be led by Chairman Simon Williams and others in the senior leadership team. “Williams will be supported by co-founder Jonathan Galore who helped establish Trussle in 2015 and remains closely involved in the business,” reads the press release.

Williams joined Trussle’s board in April 2019, and has had a long stint in financial services. He spent nine years at Citigroup, heading up its International Retail Bank, and more recently served as head of HSBC’s Wealth Management group until 2014.

Meanwhile, the departure of Malhi seems rather abrupt, not least as he doesn’t appear to be involved in the recruitment of his successor. As well as resigning from the role of CEO, the Trussle co-founder has resigned from the startup’s board.

Trussle itself declined to provide further detail, with a spokesperson for the company advising that any questions with regards to why Malhi has resigned should be put to him. I pinged Malhi for comment but he declined to take my call having committed to spending the day with family.

However, he did give a statement to The Telegraph newspaper, telling reporter James Cook: “it was my decision to step down.”

More broadly, the story appears to be being spun as a young first-time founder growing a business to a size where more experienced leadership is needed to take it to the next stage. And it’s certainly true that the company has been staffing up in recent months, growing to 120 staff members (as of late November 2019) and bolstering the leadership team.

Along with Williams, Trussle announced in November that it had recruited ex-Wallaby Financial co-founder Todd Zino as CTO, and ex-head of Zoopla content strategy Sebastian Anthony as head of Organic Growth and Product Manager.

At the time of the announcement, Malhi said in a statement that “culture remains to be our competitive advantage” — a culture that has since seen its founding CEO depart abruptly before a replacement has been found.

Although, as one person with inside knowledge of Malhi’s departure framed it, Trussle has been attempting to diversify the startup’s leadership team for a while now and make the company “less of a one-man show.”

What’s also clear is that the online mortgage broker space is a tough one and pretty capital-intensive due to high customer acquisition costs compared to traditional brokers where cross-selling is the norm but cost of operations is greater and less scalable. The promise of the online broker model is that once scale is achieved, lower operational costs will start to offset those higher and fiercely competitive acquisition costs.

In other words, a classic venture/digitisation bet, but one that is yet to pan out definitively.

As another reference point, one source tells me that Trussle is projected to make a £10 million loss in 2019 based on £2 million in revenue. I also understand from sources that the startup recently closed an internal funding round from existing investors — separate from its £13.6 million Series B in May 2018, and that its backers remain bullish. As always, watch this space.


Source: Tech Crunch

Snapchat quietly acquired AI Factory, the company behind its new Cameos feature, for $166M

After acquiring Ukraine startup Looksery in 2015 to supercharge animated selfie lenses in Snapchat — arguably changing the filters game for all social video and photo apps — Snap has made another acquisition with roots in the country, co-founded by one of Looksery’s founders, to give a big boost to its video capabilities.

The company has acquired AI Factory, a computer vision startup that Snap had worked with to create Snapchat’s new Cameos animated selfie-based video feature, for a price believed to be in the region of $166 million.

The news was first reported by a Ukrainian publication, AIN, and while I’m still waiting for a direct reply from Snap about the acquisition, I’ve had the news confirmed by another source close to the deal, and Snap has now also confirmed the news to TechCrunch with no further comment on the financial terms or any other details.

Victor Shaburov, the founder of Looksery who then went on to become Snap’s director of engineering — leaving in May 2018 to found and lead AI Factory — declined to provide a comment for this story. (The other founders of AI Factory are Greg Tkachenko and Eugene Krokhalev.)

Cameos, launched last month, lets you take a selfie, which is then automatically “animated” and inserted into a short video. The selection of videos, currently around 150, is created by Snap, with the whole concept not unlike the one underpinning “deepfakes” — AI-based videos that look “real” but are actually things that never really happened.

Deepfake videos have been around for a while. But if your experience of that word has strong dystopian undertones, we now appear to be in a moment where consumer apps are tapping into the technology in a race for new — fun, lighthearted — features to attract and keep users. Just today, Josh reported that TikTok has secretly built a deepfake tool, too. I expect we’ll be hearing about Facebook’s newest deepfake tool in 3, 2, 1…

From what I understand, while AI Factory has offices in San Francisco, the majority of the team of around 70 is based out of Ukraine. Part of the team will relocate with the deal, and part will stay there.

Snap had also been an investor in AI Factory. Part of its early interest would have been because of the track record of the talent associated with the startup: lenses have been a huge success for Snap — 70% of its daily active users play with them, and they not only bring in new users, but increase retention and bring in revenues by way of sponsorships or users buying them — so creating new features to give users more ways to play around with their selfies is a good bet.

It’s not clear whether AI Factory will be developing a way to insert selfies into any video, or if the feature will be tied just to specific videos offered by Snap itself, or whether the videos will extend beyond the timing of a GIF. It’s also not clear what else AI Factory was working on: the company’s site is offline and there is very little information about the company beyond its mission to bring more AI-based imaging tools into mainstream apps and usage.

The company’s LinkedIn profile says that AI Factory “provide[s] multiple AI business solutions based on image and video recognition, analysis and processing,” so while the company will come under Snap’s wing, there may be scope for the team to build some of its technology into more innovative ways for businesses to use the Snap platform in the future, too.

We’ll update this post as we learn more.

Updated with Snap’s confirmation of the acquisition.


Source: Tech Crunch

Daily Crunch: California’s privacy law takes effect

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

1. The California Consumer Privacy Act officially takes effect

The CCPA is now officially the law in California, although there’s a grace period of six months before regulators penalize any tech companies that sell your personal data without your permission.

The law requires, among other things, that companies notify users of the intent to monetize their data, and give them a straightforward means of opting out of said monetization. Sounds simple, but it will probably take years before its implications for businesses and regulators are completely understood.

2. Google has little choice to be evil or not in today’s fractured internet

Danny Crichton looks at some of the bigger implications behind the resignation of Ross LaJeunesse, who was head of international relations at Google and served for more than a decade in various roles at the company.

3. Trifo raises $15M, announces new robot vacuum

The company’s Lucy vacuum includes a pair of cameras, which combine 1080p color images with depth sensing to provide home surveillance and mapping in light and dark settings. (Whether or not that appeals to you will depend on your views about privacy.)

4. TRACED Act signed into law, putting robocallers on notice

The Pallone-Thune TRACED Act, a bipartisan bit of legislation that should make life harder for the villains behind robocalls, was signed into law by the president on Tuesday.

5. Lowkey.gg is an esports tournament platform for adult gamers

The hope for Lowkey is that it can connect adult gamers with one another to get the most out of their gaming experience. Everyone playing through Lowkey must be 18 years of age or older and have a full-time job.

6. TechCrunch Include yearly report

Our editorial and events teams work hard throughout the year to ensure that we bring you the most dynamic and diverse group of speakers and judges to our event stages. And finally, at the tail end of 2019, we bring you … 2018 data.

7. These 10 enterprise M&A deals totaled over $40B in 2019

The top 10 enterprise M&A deals in 2019 were less than half of last year’s, totaling a mere $40.6 billion. (Extra Crunch membership required.)


Source: Tech Crunch

Travelex suspends services after malware attack

Travelex, a major international foreign currency exchange, has confirmed it has suspended some services after it was hit by malware on December 31.

The London-based company, which operates more than 1,500 stores globally, said it took systems offline “as a precautionary measure in order to protect data” and to stop the spread of the malware.

Its U.K. website is currently offline, displaying a “server error” page. Its corporate site said the site was offline while it makes “upgrades.”  According to a tweet, Travelex said staff are “unable to perform transactions on the website or through the app.” Some stores are said to be manually processing customer requests.

Other companies, like Tesco Bank, which rely on Travelex for some services, have also struggled during the outage.

Travelex’s U.K. website is currently offline (Screenshot: TechCrunch)

The company said no customer data has been compromised “to date,” but did not elaborate or provide evidence for the claim.

The company declined to identify the kind of malware used in the attack, citing an ongoing forensic investigation. In the past year, several high-profile companies have been increasingly targeted by ransomware, a data encrypting malware which only unscrambles the data once a ransom has been paid. Aluminum manufacturing giant Norsk Hydro and the U.K. Police Federation were both hit in March, then Arizona Beverages and Aebi Schmidt in April, and shipping company Pitney Bowes in October.

Several local and state governments have also been attacked by ransomware. New Orleans declared a state of emergency last month after its systems were hit by ransomware.

A Travelex spokesperson would not comment beyond the statement.


Source: Tech Crunch

Exhibit your startup at TC Sessions: Mobility 2020

Mobility mavericks, get ready to strut your stuff at TC Sessions: Mobility 2020 on May 14. Don’t miss our second annual day-long conference devoted to technologies that move people and parcels around the world in new, exciting ways.

More than 1,000 of the industry’s mightiest minds, makers, innovators and investors will converge in San Jose for a mobile mind meld. That spells opportunity for early-stage mobility startup founders. Buy an Early-Stage Startup Exhibitor Package and plant your company in front of the influencers who can drive your mobility dreams to the next level.

Whether you’re racing to perfect autonomous vehicles or flying cars, developing AI-based applications, focused on improving battery technology — or you want to recruit a few brilliant engineers — exhibiting at TC Sessions: Mobility offers invaluable exposure and opportunity.

Your exhibitor package includes a 30-inch high-boy table, power, linen and signage. Even better — it includes four tickets to the event. That’s four times the networking power. And it gives you time to take in some of the show’s many panel discussions, fireside chats and workshops.

Because, of course, the day will be loaded with top-notch speakers who, along with TC editors, will discuss the opportunities and challenges — social, economic and regulatory — that come from creating new mobile paradigms.

We’re building our slate of speakers for this year’s event, and we’ll be announcing them on a rolling basis in the coming months. Know someone who should be onstage at this event? You can nominate a speaker here. In the meantime, here are just a couple of examples of what went down at last year’s Session.

Alisyn Malek, co-founder and COO of May Mobility, an autonomous transportation startup, talked about making transportation easier and accessible for everyone, and Jesse Levinson, Zoox CTO and co-founder, shared specifics on the company’s autonomous vehicle hardware design.

And here are just a few more of the speakers who graced the TC Sessions: Mobility 2019 stage:

  • Seleta Reynolds, head of the Los Angeles Department of Transportation
  • Caroline Samponaro, Lyft, head of Micromobility Policy
  • Ted Serbinski, Techstars, founder and managing director of The Mobility Program
  • Sarah Smith, Bain Capital Ventures, partner

You get the idea. And you can expect more high-caliber technologists, policy makers and investors to be in the house when TC Sessions: Mobility takes place May 14, 2020.

Plenty of reason to attend — and even more reason to exhibit. But don’t wait. Exhibition space is limited, and so are the number of packages available. Reserve your demo table here, and get ready to move your early-stage mobility startup in a whole new direction.

Is your company interested in sponsoring or exhibiting at TC Sessions: Mobility 2020? Contact our sponsorship sales team by filling out this form.

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Source: Tech Crunch

Made in China: Tesla Model 3 deliveries to Chinese customers to begin January 7

The first deliveries of Tesla Model 3 sedans made in China will begin January 7, one year after the U.S. automaker began construction on its first factory outside the United States.

The deliveries to customers — which Reuters was first to report based on confirmation from a Tesla representative — is a milestone for Tesla as it tries to carve out market share in the world’s biggest auto market, as well as lessen the financial pain caused by tariffs. Deliveries to customers will occur at the Shanghai factory. Earlier this week, more than a dozen Tesla employees took delivery of the Model 3.

“We believe China could become the biggest market for Model 3,” the company said in its third-quarter earnings report.

Producing vehicles in China for Chinese customers allows Tesla to bypass tariffs, but it’s no guarantee that this will be the revenue-generating boon the company needs to push itself into sustained profitability. EV sales have been sluggish for other automakers in China over the past several quarters as the government has rolled back subsidies on new-energy vehicles.

The company and its CEO Elon Musk are jumping into the market with gusto, despite gloomy EV sales. Tesla has said the production line at the factory in China will have a capacity of 150,000 units annually and will be a simplified, more cost-effective version of the Model 3 line at its Fremont, Calif. factory.

Tesla China Model 3 parking lot

Aerial photo of Tesla factory in New Lingang District, Shanghai. The number of Model 3 cars in the parking lot is about 500.

Tesla also said this second-generation Model 3 line will be at least 50% cheaper per unit of capacity than its Model 3-related lines in Fremont and at its Gigafactory in Sparks, Nev.

Tesla struck a deal with the Chinese government in July 2018 to build a factory in Shanghai. It was a milestone for Tesla and CEO Elon Musk, who has long viewed China as a crucial market. And it was particularly notable because China agreed for this to be a wholly owned Tesla factory, not a traditional joint venture with the government. Foreign companies have historically had to form a 50-50 joint venture with a local partner to build a factory in China.

Chinese President Xi Jinping has pushed forward plans to phase out joint-venture rules for foreign automakers by 2022. Tesla was one of the first beneficiaries of this rule change.

The opening of the China factory comes at a time of rising trade tensions between China and the United States. Tesla has been particularly exposed to relations between China and the U.S., and the resulting rising tariffs. Tesla builds its electric sedans and SUVs at its factory in Fremont, Calif. and ships them to China, which subjects the vehicles to an import tariff.


Source: Tech Crunch

Apply to present your startup at TechCrunch’s CES Pitch Night

CES is a magical place full of gizmos, gadgets and communicable diseases.

TechCrunch is hosting another pitch-off event this year. Called Pitch Night, select early-stage companies will take the stage and have 60 seconds to present their wares to TechCrunch editorial and industry experts.

This event is free. Obtain a ticket here. Want to pitch at the event? Apply below.

This Vegas Pitch Night isn’t a polished show with massive screens, celebrity guests and life-changing cash prizes. This event is quick and efficient, held in a co-working event space outside of downtown Vegas. There will be coolers of beer, sodas and whatever snacks we can find at a 7-11.

We’ve held these events for years and they’re among our favorite to host. There are countless startups in town for CES and we just want to hang out away from the noise of the Vegas strip.

Space is very limited. Register as soon as possible.

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Source: Tech Crunch

Airbnb’s New Year’s Eve guest volume shows its falling growth rate

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

It’s finally 2020, the year that should bring us a direct listing from home-sharing giant Airbnb, a technology company valued at tens of billions of dollars. The company’s flotation will be a key event in this coming year’s technology exit market. Expect the NYSE and Nasdaq to compete for the listing, bankers to queue to take part, and endless media coverage.

Given that that’s ahead, we’re going to take periodic looks at Airbnb as we tick closer to its eventual public market debut. And that means that this morning we’re looking back through time to see how fast the company has grown by using a quirky data point.

Airbnb releases a regular tally of its expected “guest stays” for New Year’s Eve each year, including 2019. We can therefore look back in time, tracking how quickly (or not) Airbnb’s New Year Eve guest tally has risen. This exercise will provide a loose, but fun proxy for the company’s growth as a whole.

The numbers

Before we look into the figures themselves, keep in mind that we are looking at a guest figure which is at best a proxy for revenue. We don’t know the revenue mix of the guest stays, for example, meaning that Airbnb could have seen a 10% drop in per-guest revenue this New Year’s Eve — even with more guest stays — and we’d have no idea.

So, the cliche about grains of salt and taking, please.

But as more guests tends to mean more rentals which points towards more revenue, the New Year’s Eve figures are useful as we work to understand how quickly Airbnb is growing now compared to how fast it grew in the past. The faster the company is expanding today, the more it’s worth. And given recent news that the company has ditched profitability in favor of boosting its sales and marketing spend (leading to sharp, regular deficits in its quarterly results), how fast Airbnb can grow through higher spend is a key question for the highly-backed, San Francisco-based private company.

Here’s the tally of guest stays in Airbnb’s during New Years Eve (data via CNBC, Jon Erlichman, Airbnb), and their resulting year-over-year growth rates:

  • 2009: 1,400
  • 2010: 6,000 (+329%)
  • 2011: 3,1000 (+417%)
  • 2012: 108,000 (248%)
  • 2013: 250,000 (+131%)
  • 2014: 540,000 (+116%)
  • 2015: 1,100,000 (+104%)
  • 2016: 2,000,000 (+82%)
  • 2017: 3,000,000 (+50%)
  • 2018: 3,700,000 (+23%)
  • 2019: 4,500,000 (+22%)

In chart form, that looks like this:

Let’s talk about a few things that stand out. First is that the company’s growth rate managed to stay over 100% for as long as it did. In case you’re a SaaS fan, what Airbnb pulled off in its early years (again, using this fun proxy for revenue growth) was far better than a triple-triple-double-double-double.

Next, the company’s growth rate in percentage terms has slowed dramatically, including in 2019. At the same time the firm managed to re-accelerate its gross guest growth in 2019. In numerical terms, Airbnb added 1,000,000 New Year’s Eve guest stays in 2017, 700,000 in 2018, and 800,000 in 2019. So 2019’s gross adds was not a record, but it was a better result than its year-ago tally.


Source: Tech Crunch

The California Consumer Privacy Act officially takes effect today

California’s much-debated privacy law officially takes effect today, a year and a half after it was passed and signed — but it’ll be six more months before you see the hammer drop on any scofflaw tech companies that sell your personal data without your permission.

The California Consumer Privacy Act, or CCPA, is a state-level law that requires, among other things, that companies notify users of the intent to monetize their data, and give them a straightforward means of opting out of said monetization.

Here’s a top-level summary of some of its basic tenets:

  • Businesses must disclose what information they collect, what business purpose they do so for and any third parties they share that data with.
  • Businesses will be required to comply with official consumer requests to delete that data.
  • Consumers can opt out of their data being sold, and businesses can’t retaliate by changing the price or level of service.
  • Businesses can, however, offer “financial incentives” for being allowed to collect data.
  • California authorities are empowered to fine companies for violations.

The law is described in considerably more detail here, but the truth is that it will probably take years before its implications for businesses and regulators are completely understood and brought to bear. In the meantime the industries that will be most immediately and obviously affected are panicking.

A who’s-who of internet-reliant businesses has publicly opposed the CCPA. While they have been careful to avoid saying such regulation is unnecessary, they have said that this regulation is unnecessary. What we need, they say, is a federal law.

That’s true as far as it goes — it would protect more people and there would be less paperwork for companies that now must adapt their privacy policies and reporting to CCPA’s requirements. But the call for federal regulation is transparently a stall tactic, and an adequate bill at that level would likely take a year or more of intensive work even at the best of times, let alone during an election year while the President is being impeached.

So California wisely went ahead and established protections for its own residents, though as a consequence it will have aroused the ire of many companies based there.

A six-month grace period follows today’s official activation of the CCPA; This is a normal and necessary part of breaking in such a law, when honest mistakes can go unpunished and the inevitable bugs in the system can be squelched.

But starting in June offenses will be assessed with fines at the scale of thousands of dollars per violation, something that adds up real quick at the scales companies like Google and Facebook work in.

Adapting to the CCPA will be difficult, but as the establishment of GDPR in Europe has shown, it’s far from impossible, and at any rate the former’s requirements are considerably less stringent. Still, if your company isn’t already working on getting in compliance, better get started.


Source: Tech Crunch