A huge trove of medical records and prescriptions found exposed

A health tech company was leaking thousands of doctor’s notes, medical records, and prescriptions daily after a security lapse left a server without a password.

The little-known software company, California-based Meditab, bills itself as one of the leading electronic medical records software makers for hospitals, doctor’s offices, and pharmacies. The company, among other things, processes electronic faxes for healthcare providers, still a primary method for sharing patient files to other providers and pharmacies.

But that fax server wasn’t properly secured, according to the security company that discovered the data.

SpiderSilk, a Dubai-based cybersecurity firm, told TechCrunch of the exposed server. The exposed fax server was running a Elasticsearch database with over six million records since its creation in March 2018.

Because the server had no password, anyone could read the transmitted faxes in real-time — including their contents.

According to a brief review of the data, the faxes contained a host of personally identifiable information and health information, including medical records, doctor’s notes, prescription amounts and quantities, as well as illness information, such as blood test results. The faxes also included names, addresses, dates of birth, and in some cases Social Security numbers and health insurance information and payment data.

The faxes also included personal data and health information on children. None of the data was encrypted.

Two leaked documents found on the fax server, redacted. (Image: TechCrunch)

The server was hosted on an subdomain of MedPharm Services, a Puerto Rico-based affiliate of Meditab, both founded by Kalpesh Patel. MedPharm was spun out as a separate company in San Juan to take advantage of tax breaks for those who set up businesses on the island.

TechCrunch verified the records by contacting several patients who confirmed their details from the faxes.

When reached about the security lapse, Patel said the company was “looking into the issue to identify the problem and solution,” but deferred comment to the company’s general counsel, Angel Marrero.

“We are still reviewing our logs and records to access the scope of any potential exposure,” said Marrero in an email.

We asked if the company planned to inform regulators and customers. Marrero said the company “will comply with any and all required notifications under current federal and state laws and regulations, as applicable.”

It’s not immediately known if anyone else discovered the exposed server, or how long the data was exposed.

Both Meditab and MedPharm claim to be compliant with HIPAA, the Health Insurance Portability and Accountability Act, which governs how healthcare providers properly manage patient data security.

Companies that expose data or violate the law can face hefty fines.

Last year was a year of “record” fines — some $25 million for several exposures and breaches, including $4.3 million in fines to the University of Texas for an inadvertent disclosure of encrypted personal health data, and a settlement by Fresenius was for $3.5 million following five separate breaches.

A spokesperson for the U.S. Department of Health and Human Services did not comment.


Source: Tech Crunch

Welcome to the hub of all hubs: Cosmos has launched

Last week the Cosmos Network launched, which I believe to be a major event. Yes, it’s a blockchain initiative — but definitely not just another one. If I’m right, its repercussions will one day reach your life too, though it’s sufficiently bleeding-edge that those ripples probably won’t hit you for a decade. Maybe five years, for a cutting-edge TechCrunch reader like you.

(Yes, those are bold words, but if I do say so myself, my track record is pretty good with this sort of thing. The last blockchain launch I wrote about was Ethereum, which you may have since heard of … and I was the only non-specialist commentator / journalist to cover it at the time.)

This launch is an abstruse and extremely technical achievement, currently only important to those who already live amid that tiny, weird subculture of humanity which reveres blockchains as the path to a better, decentralized, fairer future. (Not to be confused with the much larger number of who view cryptocurrencies primarily as an opportunity to get rich quick, never mind how sketchily.) But it’s a highly impressive technical feat, with every chance to ultimately become important to many more people.

Cosmos calls itself “the Internet of Blockchains,” and it is that, but it’s also something else important: it is one of the first major decentralized Proof-of-Stake networks to launch. (No, EOS doesn’t count.) In this model, instead of being secured by “miners” who solve computationally hard problems at the cost of gigawatts-and-counting of electricity, blockchains are verified by “validators” who purchase (or are delegated) cryptocurrency which they “stake.”

These validators, per the name, then ensure that the chain’s transactions are valid, knowing that they will earn rewards if honest and accurate … but if they are dishonest, or in error, or offline, their stakes will be “slashed” i.e. they will lose money. (At present there are 100 validators; this number is due to triple.) It has been shown, at least in theory, that even if validators dishonestly collude, as long as at least two-thirds of them remain honest, the chain remains secure.

This is a very big deal because the enormously better efficiency and speed of Proof-of-Stake open a pathway to decentralized systems which support many many more actions than Proof-of-Work chains like Bitcoin or (today’s) Ethereum, with a vastly vastly smaller ecological footprint. If Proof-of-Stake succeeds in the harsh, cruel real world — admittedly a big if; its implementation is complicated, and has a much larger attack surface, both social and technical, than Proof-of-Work — then blockchains may finally be able to seriously scale, with acceptable security, without consuming a noticeable fraction of the world’s electricity.

Cosmos’s ambitions go much further, though. Cosmos isn’t intended as Just Another Blockchain. We have more than enough of those already. It’s intended as a hub which connects other blockchains to one another — hence “The Internet of Blockchains.” What’s more, it provides tools which, in theory, make it far easier for any software engineer to build a brand-new, custom-designed blockchain … which in turn can interoperate with an arbitrary number of others.

Why does this matter? Because if blockchains are to matter at all beyond cryptocurrencies — if they are to be used for applications such as namespaces, file storage, digital collectibles, supply chains, self-sovereign identities, and decentralized social media, to trot out the usual laundry list of desirable decentralized apps — those applications would benefit greatly from being able to interact with one another.

To a certain extent they can already. One can perform “atomic swaps” which trade Bitcoin for Zcash in a single indivisible transaction. But this kind of interoperability is difficult and restricted by the host chain’s limitations, whatever they may be. Cosmos offers a compelling alternate vision: instead of a single “world computer” chain on which all decentralized applications run, it proposes many blockchains, one for each application, speaking to one another, and passing assets, collectibles, data, and cryptocurrencies to and from one another, via agreed-upon “hubs.”

This week’s actual launch was the first of those, the Cosmos Hub. In principle, in the future, anyone can run a hub, A lot of the Cosmos vision remains “in principle, in the future.” At present no other blockchains are connected; in principle, in the future, Cosmos’s validators will vote to start interoperating with them. (Cosmos also includes built-in “governance,” in the parlance of blockchainers, i.e. on-chain voting.)

Even then, only certain kinds of blockchains, those with an architecture similar to Cosmos itself — with “fast finality,” to be precise — can connect via a hub. In principle, in the future, adapters for other chains, such as Bitcoin, Ethereum, and ZCash, can be constructed; this arguably makes Cosmos a Bitcoin “sidechain,” and/or a competitor / coopetitor to the Lightning Network, as if it wasn’t wearing enough hats and offering enough futures already.

Do I sound skeptical? Not moreso than usual: I’m just cautious about making pronouncements before vaporware becomes software. The Cosmos Hub which launched last week, though, is very much the latter not the former, and even if I’m wrong about its eventual real-world importance, it remains a major, significant technical achievement. Congratulations and kudos to its team. It may seem to investors and speculators that we remain in the grip of a seemingly endless crypto winter; but to engineers, the launch of Cosmos is a strong sign that spring is en route.


Source: Tech Crunch

Vectordash’s cloud gaming service brings crypto-miners a new revenue stream

PC gaming has grown to be a pretty wide niche of people with some far-flung similarities and differences, one thing they all share are souped-up rigs that rely on beefy GPUs. This is fine for those with dedicated machines but PC gaming isn’t too friendly to those trying to pull double-duty on their everyday machine.

Vectordash, launching out of the latest Y Combinator batch, wants to turn your Macbook Air or other underpowered rig into a formidable machine through their cloud gaming service.

The service is charging customers $28 per month to render their games on a cloud machine so that they can be run on non-gaming laptops. The idea of running Fortnite on any machine seems to be a somewhat central idea for the service, though you’ll just as easily be able to log-in to Steam and play through titles that you own.

Launching a cloud-gaming service seems like an expensive proposition, you need a bunch of server centers to host streamers and that’s a lot of upfront cost for an upstart, so Vectordash is cheating a bit and paying users with heavy GPU power to contribute to the gaming hive-mind over the cloud. The service says they’ll pay these GPU renters between $60 and $105 per month for the graphics processing real estate. The trick is, Vectordash is entering a bear cryptocurrency environment where there are tons of GPUs ready to be put to work, so the company will have a market as long as it can stay competitive with crypto mining returns.

Relying on third-party GPU power will leave some difficulty in scaling with such high upfront costs alright taking a steep bite out of margins, but the startup seems to be fine with the tradeoffs and believes that plenty of gamers will see the use of the $28/month service if it means being able to run GPU-hungry games on their Mac or otherwise lightweight laptops.

This does leave the startup in a tricky position where they can likely be undercut on price by a tech giant that is willing to shift some data center power towards the product. At the same time, Vectordash’s distributed model of turning GPUs into sharing economy workers is probably more scalable when it comes to reaching the far-flung corners of the globe.

That’s because a major limiting factor for the technology is that it’s highly dependent on geographic proximity between game streamers and host hardware. As opposed to other streaming services, latency demands are pretty brutal due to the real-time input being sent to the host machines via keystrokes and mouse movements. If users aren’t getting feedback within 20-30ms, the lag grows noticeable and quickly feels unplayable if you’re firing away in something like a first-person shooter, co-founder Sharif Shameem tells TechCrunch.

This means that Vectordash is going to have to be very targeted with the markets they expand to as a game streamer needs to be within about 300 miles from the host machine. They’re kicking things off in the Bay Area and will be focusing efforts on the East and West coasts of the U.S. early-on. Gameplay can max out at 4K 60FPS if your internet connection is solid and can scale things down to 1080p if you’re missing some megabits.

Users can sign up on Vectordash’s site to get early access to the service.


Source: Tech Crunch

Equity transcribed: Uber IPO, Stash’s raise and more YC movement

Welcome back to this week’s transcribed edition of Equity, TechCrunch’s venture capital-focused podcast that unpacks the numbers behind the headlines. We’re running an experiment for Extra Crunch members that puts the words of our wildly popular venture capital podcast, Equity, in your eyes instead of your ears.

This week, along with guest Anu Duggal, the founder of Female Founders Fund, the team discussed Uber’s impending IPO, Q1’s IPO pace, Stash’s raise and more changes at Y Combinator that saw Sam Altman take a seat as the accelerator’s chairman.

So if you don’t like podcasts but still want the goodness that is Equity, you can have a read of this week’s episode below.

For access to the full transcription, become a member of Extra Crunch. Learn more and try it for free. 


Connie Loizos:
Hello and welcome to Equity. I’m TechCrunch’s Silicon Valley editor Connie Loizos. I’m joined today by Crunchbase News’s Alex Wilhelm.

Alex Wilhelm:
Hello.

Connie Loizos:
Hello. We also have a guest in studio today from New York. Anu Duggal, the co-founder of Female Founders Fund, which has backed a lot of really interesting companies from the wedding site platform Zola to the smartphone lending app Tala, which caters to people and underserved and emerging markets. Anu, thank you so much for swing by today.

Anu Duggal:
Thanks so much for having me.

Connie Loizos:
It’s really great to see you.

Anu Duggal:
You too.

Connie Loizos:
So we were going to talk about the week being sort of slow. In fact, until about an hour ago, we were sort of talking about discussing the fact that there’s been this … a lot of talk and no action yet on the IPO front. Then Reuters broke the news that Uber is planning to kick off its IPO in April, which is just next month. And it’s also just right on the heels of the expected IPO of Lyft, which apparently is coming out at the end of this month.

Alex Wilhelm:
Yes. And this is evidence that the news gods still hate this show because this is, every single week we get on and say well there was no, oh, all the news broke an hour ago. So Connie details here are that we expect the Uber IPO to hit the Road Show in April or to actually get live in April?

Connie Loizos:
I think it’s got an issue. It’s required public disclosure of the S-1 and launching its Investor Road Show. And after that, I’m not really sure how long it takes. Is it maybe like a week later?


Source: Tech Crunch

Pre- and Post-Money SAFEs: Choosing the right one for your startup

With Y Combinator’s Demo Day taking place at Pier 48 in San Francisco next week, its largest batch of companies ever is getting ready to present to an audience of select investors. Having taken Atrium through Demo Day myself, I have first-hand knowledge of the process. When the founders have finished their pitches, the time to talk numbers will closely follow. Chief among the many decisions founders will face during this time is whether to opt for the Pre-Money SAFE or the new Post-Money SAFE, the two standardized legal documents that YC has introduced in recent years.

Both versions are meant to make the process fast, easy and fair for both parties in the early-stage fundraising process. But there are crucial differences between the two that founders should examine carefully.

Essentially, the Pre-Money SAFE is exceptionally favorable to founders because it gets them pre-valuation funding like a convertible note, but debt-free. The Post-Money SAFE sweetens some of the terms for investors, like locking in their percentage ownership in a priced round later on.

Overall, we expect the Post-Money version to become more common, especially if the company is raising a round above $1 million or $2 million, and the investors have more leverage to ask for it in the negotiation.

(Note: This article is aimed at giving founders a general understanding of the changes from Pre-Money SAFEs to Post-Money SAFEs. The information provided is based on my professional experience and opinions, and should not be used without careful consideration and advice by qualified advisors and legal counsel. Also, to learn more and ask questions about Pre and Post-Money SAFEs, join me on April 16th for a webinar where I’ll dive in a bit deeper.)

Two structures for raising startup investment

Today there are two general ways of structuring a startup fundraising round. The first can be called a “priced equity round,” and is characterized by the sale of preferred stock with a fixed valuation.


Source: Tech Crunch

Apex Legends is prepping for a big Battle Pass launch

Apex Legends surprised the gaming world two months ago, bringing a new, frenetic dynamic to the Battle Royale genre of games that has already attracted 50 million players.

That first huge milestone didn’t come at a cheap price — EA reportedly paid Ninja $1 million to stream the game. But now the question concerns whether or not Respawn can keep and convert their new, voracious legion of players.

Luckily for Respawn, Fortnite has paved the way when it comes to monetizing this type of game, offering the game itself for free and generating revenue from a virtual items store and a Battle Pass. The Battle Pass concept lets users subscribe to level up and earn skins, camos and other cosmetic items.

Apex Legends, however, has a unique opportunity to make the Battle Pass even more attractive. For now, that opportunity is called Octane.

Octane is rumored to be the game’s Battle Pass character. We know nothing yet for certain, but a datamine and a few allegedly leaked photos have led folks to believe that Octane has a stim-shot style ability that lets him trade movement speed for his health, with another ability that lets him recover that health out of combat situations.

But his rumored ultimate is the one that people are excited about, should the rumors prove true. Octane’s ultimate ability is believed to be a launch pad, that would let the whole team (and enemies, one would assume) bounce around during a fight.

There’s one curious twist. As we wait for the launch of the Battle Pass, Respawn has placed a handful of the very same launchpads into the game around Marketplace on the map. These are static launchpads, but work nonetheless.

This begs the question: are the launchpads simply a static addition to the map itself, or is Respawn testing out the upcoming ultimate ability of Octane? In either case, Octane represents an interesting opportunity for Respawn and the Apex Battle Pass.

Because Apex Legends is built on a hero system, where individual characters bring unique skills, weapons and gear to the game, Apex can offer new hero characters as part of the Battle Pass. This deviates from Fortnite’s suite of virtual products that offer no in-game advantage and are only cosmetic.

A new character, complete with abilities and skills that could lead to your success, can brew up quite a bit of FOMO among folks undecided about the Battle Pass. New content and hopefully more enticing weapon camos should invite a new wave of growth as the core user base is re-invigorated. But balancing that urgency with the time needed to build a polished, beautiful season’s worth of content is a challenge.

Respawn arguably has work to do on the game it already launched. The explosive growth of the game led to serious server issues early on, and lag has continued to infuriate top players.

All that said, Respawn seems to be handling the pressure well, with some believing that the Battle Pass has already been delayed to ensure a polished launch. For now, it’s a waiting game.


Source: Tech Crunch

This YC-backed startup preps Chinese students for US data jobs

In recent years, data analysts have gone from optional to a career that holds great promise, but demand for quantitative skills applied in business decisions has raced ahead of supply as college curriculum often lags behind the fast-changing workplace.

CareerTu, a New York-based startup launched by a former marketing manager at Amazon, aims to close that talent gap. Think of it as Codecademy for digital marketing, data analytics, product design and a whole lot of other jobs that ask one to spot patterns from a sea of data that can potentially boost business efficiency. The six-year-old profitable business runs a flourishing community of 160,000 users and 500 recruiting patners including Amazon, Google and Alibaba, an achievement that has secured the startup a spot at Y Combinator’s latest batch plus a $150,000 check from the Mountain View-based accelerator.

In a way, CareerTu is helping fledgling tech startups on a tight budget train ready-to-use data experts. “American companies have a huge demand for digital marketing and data talents these days … but not all of them want to or can spend money on training, and that’s where we can come in,” said Xu, who made her way into Amazon after burying herself in online tutorials about digital marketing.

The gig was well paid, and Xu felt the urge to share her experience with people like her — Chinese workers and students seeking data jobs in the U.S. She took up blogging, and eventually grew it into an online school. CareerTu offers many of its classes for free while sets aside a handful of premium content for a fee. 6,000 of its users are actively paying, which translates to some $500,000 in revenue last year. The virtual academy continues to blossom as many students return to become mentors, helping their Chinese peers to chase the American dream.

CareerTu

Y Combinator founder Paul Graham (second left) with CareerTu founder Zhang Ruiwan (second right) and her team members / Photo: CareerTu

Securing a job in the U.S. could be a daunting task for international students, who must convince employers to invest the time and money in getting them a work visa. But when it comes to courting scare data talents, the visa trap becomes less relevant.

“Companies could have hired locals to do data work, but it’s very difficult to find the right candidate,” suggested Xu. LinkedIn estimated that in 2018 the U.S. had a shortage of more than 150,000 people with “data science skills,” which find application not just in tech but also traditional sectors like finance and logistics.

“Nationalities don’t matter in this case,” Xu continued. “Employers will happily apply a work visa or even a green card for the right candidate who can help them save money on marketing campaigns. And many Chinese people happen to have a really strong background in data and mathematics.”

A Chinese business in the US

Though most of CareerTu’s users live in the U.S., the business is largely built upon WeChat, Tencent’s messaging app ubiquitous among Chinese users. That CareerTu sticks to WeChat for content marketing, user acquisition and tutoring is telling of the super app’s user stickiness and how overseas Chinese are helping to extend its global footprint.

And it makes increasing sense to keep CareerTu within the WeChat ecosystem after Xu noticed a surge in inquiries coming from her homeland. In 2018, only 5 percent of CareerTu’s users were living in China, many of whom were export sellers on Amazon. By early 2019, the ratio has shot up to 12 percent.

Xu believes there are two forces at work. For one, Chinese exporters are leaving Amazon to set up independent ecommerce sites, efforts that are in part enabled by Shopify’s entry into China in 2018. The alternative path provides merchants more control over branding, margins and access to customer insights. Breaking up with the ecommerce titan, on the other hand, requires Chinese sellers to get savvier at reaching foreign shoppers, expertise that CareerTu prides itself on.

careertu

CareerTu offers online courses via WeChat / Photo: CareerTu

Next door, large Chinese tech firms are increasingly turning abroad to fuel growth. Bytedance is possibly the most aggressive adventurer among its peers in recent years, buying up media startups around the world including Musical.ly, which would later merge with TikTok. Indeed, some of CareerTu’s recent grads have gone on to work at the popular video app. Rising interest from China eventually paved Zhang’s way home as she recently set up her first Chinese office in her hometown Chengdu, the laid-back city known for its panda parks and witnessing a tech boom.

Just as foreign companies need crash courses on WeChat before entering China, Chinese firms going global must familiarize themselves with the marketing mechanisms of Facebook and Google despite China’s ban on the social network and search engine.

When American companies growth hack, they make long-term plans that involve “model building, A/B testing, and making discoveries from big data,” observed Xu. By comparison, Chinese companies fighting in a more competitive landscape are more agile and opportunist as they don’t have the time to ponder or test out the different variants in a campaign.

“Going abroad is a great thing for Chinese companies because it sets them against their American counterparts,” said Xu. “We are teaching Chinese the western way, but we are also learning the Chinese way of marketing from players like Bytedance. I’m excited to see in a few years whether any of these Chinese companies abroad will become a local favorite.”


Source: Tech Crunch

Beto O’Rourke could be the first hacker president

Democratic presidential candidate Beto O’Rourke has revealed he was a member of a notorious decades-old hacking group.

The former congressman was a member of the Texas-based hacker group, the Cult of the Dead Cow, known for inspiring early hacktivism in the internet age and building exploits and hacks for Microsoft Windows. The group used the internet as a platform in the 1990s to protest real-world events, often to promote human rights and denouncing censorship. Among its many releases, the Cult of the Dead Cow was best known for its Back Orifice program, a remote access and administration tool.

O’Rourke went by the handle “Psychedelic Warlord,” as revealed by Reuters, which broke the story.

But as he climbed the political ranks, first elected to the El Paso city council in 2005, he reportedly grew concerned that his membership with the group would harm his political aspirations. The group’s members kept O’Rourke’s secret safe until the ex-hacker confirmed to Reuters his association with the group.

Reuters described him as the “most prominent ex-hacker in American political history,” who on Thursday announced his candidacy for president of the United States.

If he wins the White House, he would become the first hacker president.

O’Rourke’s history sheds light on how the candidate approaches and understands the technological issues that face the U.S. today. He’s one of the few presidential candidates to run for the White House with more than a modicum of tech knowledge — and the crucial awareness of the good and the problems tech can bring at a policy level.

“I understand the democratizing power of the internet, and how transformative it was for me personally, and how it leveraged the extraordinary intelligence of these people all over the country who were sharing ideas and techniques,” O’Rourke told Reuters.

The 46-year-old has yet to address supporters about the new revelations.


Source: Tech Crunch

Zeus raises $24M to make you a living-as-a-service landlord

Cookie-cutter corporate housing turns people into worker drones. When an employee needs to move to a new city for a few months, they’re either stuck in bland, giant apartment complexes or Airbnbs meant for shorter stays. But Zeus lets any homeowner get paid to host white-collar transient labor. Through its managed ownership model, Zeus takes on all the furnishing, upkeep, and risk of filling the home while its landlords sit back earning cash.

Zeus has quietly risen to a $45 million revenue run rate from renting out 900 homes in 23 cities. That’s up 5X in a year thanks to Zeus’ 150 employees. With a 90 percent occupancy rate, it’s proven employers and their talent want more unique, trustworthy, well-equipped multi-month residences that actually make them feel at home.

Now while Airbnb is distracted with its upcoming IPO, Zeus has raised $24 million to steal the corporate housing market. That includes a previous $2.5 million seed round from Bowery, the new $11.5 million Series A led by Initialized Capital whose partner Garry Tan has joined Zeus’ board, and $10 million in debt to pay fixed costs like furniture. The plan is to roll up more homes, build better landlord portal software, and hammer out partnerships or in-house divisions for cleaning and furnishing.

“In the first decade out of school people used to have two jobs. Now it’s four jobs and it’s trending to five” says Zeus co-founder and CEO Kulveer Taggar. “We think in 10 years, these people won’t be buying furniture.” He imagines they’ll pay a premium for hand-holding in housing, which judging by the explosion in popularity of zero-friction on-demand services, seems like an accurate assessment of our lazy future. Meanwhile, Zeus aims to be “the quantum leap improvement in the experience of trying to rent out your home” where you just punch in your address plus some details and you’re cashing checks 10 days later.

Buying Mom A House Was Step 1

“When I sold my first startup, I bought a home for my mom in Vancouver” Taggar recalls. It was payback for when she let him remortgage her old house while he was in college to buy a condo in Mumbai he’d rent out to earn money. “Despite not having much growing up, my mom was a travel agent and we got to travel a lot” which Taggar says inspired his goal to live nomadically in homes around the world. Zeus could let other live that dream.

Zeus co-founder and CEO Kulveer Taggar

After Oxford and working as an analyst at Deutsche Bank, Taggar built student marketplace Boso before moving to the United States. There, he co-founded auction tool Auctomatic with his cousin Harjeet Taggar and future Stripe co-founder Patrick Collison, went through Y Combinator, and sold it to Live Current Media for $5 million just 10 months later. That gave him the runway to gift a home to his mom and start tinkering on new ideas.

With Y Combinator’s backing again, Taggar started NFC-triggered task launcher Tagstand, which pivoted into app settings configurer Agent, which pivoted into automatic location sharing app Status. But when his co-founder Joe Wong had to move an hour south from San Francisco to Palo Alto, Taggar was dumbfounded by how distracting the process was. Listing and securing a new tenant was difficult, as was finding a medium-term rental without having to deal with exhorbitant prices or sketchy Cragislist. Having seen his former co-founder go on to great success with Stripe’s dead-simple payments integration, Taggar wanted to combine that vision with OpenDoor’s easy home sales to making renting or renting out a place instantaneous. That spawned Zeus.

Stripe Meets OpenDoor To Beat Airbnb

To become a Zeus landlord, you just type in your address, how many bedrooms and bathrooms, and some aesthetic specs, and you get a monthly price quote for what you’ll be paid. Zeus comes in and does a 250-point quality assessment, collects floor plans, furnishes the property, and handles cleaning and maintenance. It works with partners like Helix mattresses, Parachute sheets, and Simple Human trash cans to get bulk rates. “We raised debt because we had these fixed investments into furniture. It’s not as dilutive as selling pure equity” Taggar explains.

Zeus quickly finds a tenant thanks to listings in Airbnb and relationships with employers like Darktrace and ZS Associates with lots of employees moving around. After passing background checks, tenants get digital lock codes and access to 24/7 support in case something doesn’t look right. The goal is to get someone sleeping there in just 10 days. “Traditional corporate housing is $10,000 a month in SF in the summer or at extended stay hotels. Airbnb isn’t well suited [for multi-month stays]. ” Taggar claims. “We’re about half the price of traditional corporate housing for a better product and a better experience.”

Zeus signs minimum two-year leases with landlords and tries to extend them to five years when possible. It gets one free month of rent as is standard for property managers, but doesn’t charge an additional rate. For example, Zeus might lease your home for $4,000 per month but gets the first month free, and rent it out for $5,000 so it earns $60,000 but pays you $44,000. That’s a tidy margin if Zeus can get homes filled fast and hold down its upkeep costs.

“Zeus has been instrumental for my company to start the process of re-location to the Bay Area and to host our visiting employees from abroad now that we are settled” writes Zeus client Meitre’s Luis Caviglia. “I particularly like the ‘hard truths’ featured in every property, and the support we have received when issues arose during our stays.”

At Home, Anywhere

There’s no shortage of competitors chasing this $18 billion market in the US alone. There are the old-school corporations and chains like Oakwood and Barbary Coast that typically rent out apartments from vast, generic complexes at steep rates. Stays over 30 days made up 15 percent of Airbnb’s business last year, but the platform wasn’t designed for peace-of-mind around long-term stays. There are pure marketplaces like UrbanDoor that don’t always take care of everything for the landlord or provide consistent tenant experiences. And then there are direct competitors like $130 million-funded Sonder, $66 million-funded Domio, recently GV-backed 2nd Address, and European entants like MagicStay, AtHomeHotel, and Homelike.

There’s plenty of pie, though. With 330,000 housing units in SF alone, Zeus has plenty of room to grow. The rise of remote work means companies whose employee typically didn’t relocate may now need to bring in distant workers for a multi-month sprint. A recession could make companies more expense-cautious, leading them to rethink putting up staffers in hotels for months on end. Regulatory red tape and taxes could scare landlords away from short-term rentals and towards coprorate housing. And the need to expand into new businesses could tempt the big vacation rental platforms like Airbnb to make acquisitions in the space — or try to crush Zeus

Winners will be determined in part by who has the widest and cheapest selection of properties, but also by which makes people most comfortable in a new city. That’s why Taggar is taking a cue from WeWork by trying to arrange more community events for its tenants. Often in need of friends, Zeus could become a favorite by helping people feel part of a neighborhood rather than a faceless inmate in a massive apartment block or hotel. That gives Zeus network effect if it can develop density in top markets.

Taggar says the biggest challenge is that “I feels like I’m running five startups at once. Pricing, supply chain, customer service, B2B. We’ve decided to make everything custom — our own property manager software, our own internal CRM. We think these advantages compound, but I could be wrong and they could be wasted effort.”

The benefits of Zeus‘ success would go beyond the founder’s bank account. “I’ve had friends in New York get great opportuntiies in San Francisco but not take them because of the friction of moving” Taggar says. Routing talent where it belongs could get more things built. And easy housing might make people more apt to live abroad temporarily. Taggar concludes, “I think it’s a great way to build empathy.”


Source: Tech Crunch

The inevitability of tokenized data

We’re reaching the endgame of an inevitable showdown between big tech and regulators with a ley battleground around consumer data. In many ways, the fact that things have gotten here reflects that the market has not yet developed an alternative to the data paradigm of Google and Facebook as sourcers and sellers and Amazon as host that today dominates.

The tokenization and decentralization of data offers such an alternative. While the first generation of “utility” tokens were backed by nothing more than dreams, a new generation of tokens, connected explicitly to the value of data, will arise.

The conversation around data has reached a new inflection point.

Presidential candidate, Sen. Elizabeth Warren has called for the breakup of technology giants including Amazon and Facebook. In many ways, the move feels like an inevitable culmination of the last few years in which public sentiment around the technology industry has shifted from overwhelmingly positive to increasingly skeptical.

One part of that growing skepticism has to do with the fact that when populist ideology rises, all institutions of power are subject to greater scrutiny. But when you hone in on specifics, it is clear that the issue underlying the loss of faith in technology companies is data: what is collected, how it is used, and who profits from it.

Facebook’s Cambridge Analytica scandal, in which a significant amount of user data was used to help Russian political actors sew discord and help Trump get elected in 2016, and Facebook CEO Mark Zuckerberg’s subsequent testimony in front of Congress were a watershed moment in this loss of faith around data.

Those who dismissed consumer outrage around the event by pointing out that barely anyone actually left the platform because of the event failed to recognize that the real impact was always more likely to be something like this – providing political cover for a call to break up the company.

Image courtesy of Bryce Durbin

Of course, not every 2020 Democratic candidate for the Presidency agrees with Warren’s call. In a response to Warren, Andrew Yang — the upstart candidate who has made waves with his focus on Universal Basic Income and after appearances on Joe Rogen’s popular podcast – wrote: “Agree there are fundamental issues with big tech. But we need to expand our toolset. For example, we should share in the profits from the use of our data. Better than simply regulating. Need a new legal regime that doesn’t rely on consumer prices for anti-trust.”

While one could suggest that Yang is biased, since he comes from the world of technology, he has been more vocal and articulate about the coming threat of displacement from automation than any candidate. His notion of a different arrangement of the economics of data between the people who produce it and the platforms who use (and sell advertising against) it are worth considering.

In fact, one could make an argument that not only is this sort of heavy-handed regulatory approach to data inevitable, but represents a fundamental market failure in the way the economics of data are organized.

Modern server room interior in datacenter

Data, it has been said, is the new oil. It is, in this analogy, the fuel by which the attention economy functions. Without data, there is no advertising; without advertising, there are none of the free services which have come to dominate our social lives.

Of course, the market for data has another aspect as well, which is where it lives. Investor (and former Facebook head of growth) Chamath Palihapitiya pointed out that 16% of the money he puts into companies goes directly into Amazon’s coffers for data hosting.

This fact shows that, while regulators – and even more, Presidential candidates looking to score points with a populist base – might think that all of technology is aligned around preserving today’s status quo – there are in fact big financial motivations for something different.

Enter ‘decentralization.

In his seminal essay “Why Decentralization Matters,” A16Z investor Chris Dixon explained how incentives diverge in networks. At the beginning of networks, the network owners and participants have the same incentive – to grow the number of nodes in the network. Inevitably, however, a threshold is reached where it pure growth in new participants isn’t achievable, and the network owner has to turn instead to extracting more from the existing participants.

Decentralization, in Dixon’s estimation, offers an alternative. In short, tokenization would allow all users to participate in the financial benefit and upside of the network, effectively eliminating the distinction between network owners and network users. When there is no distinct ownership class, there is no one who has the need (or power) to extract.

The essay was a brilliant articulation of an idealized state (reflected in its 50,000+ claps on Medium). In the ICO boom, however, things didn’t exactly work out the way Dixon had imagined.

The problem, on a fundamental level, was about what the token actually was. In almost every case, the “utility tokens” were simply payment tokens – an alternative money just for that service. Their value relied on speculation that they could achieve a certain monetary premium that allowed them to transcend utility for just that network – or enable that network to grow so large that that value could be sustained over time.

It’s not hard to understand why things were designed this way. For network builders, this sort of payment token allowed a totally non-dilutive form of capitalization that was global and instantaneous. For retail buyers, they offered a chance to participate in risk capital in a way they had been denied by accreditation laws.

At the end of the day, however, the simple truth was that these tokens weren’t backed by anything other than dreams.

When the market for these dream coins finally crashed, many decided to throw out the token baby with the ICO bathwater.

What if it prompted a question instead: what if the tokens in decentralized networks weren’t backed by nothing but dreams, but we’re instead backed by data? What if instead of dream coins, we had data coins?

Data is indeed the oil of the new economy. In the context of any given digital application, data is where the value resides: for the companies that are paid to host it; for the platforms that are able to sell advertising against it; and for the users who effectively trade their data for reduced priced services.

Data is, in other words, an asset. Like other assets, it can be tokenized and decentralized into a public blockchain. It’s not hard to imagine a future of every meaningful piece of data in the world will be represented by a private key. Tying tokens to data explicitly creates a world of new options to reconfigure how apps are built.

First, data tokenization could create an opportunity where nodes in a decentralized hosting network – i.e. a decentralized alternative to AWS – could effectively speculate on the future value of the data in the applications they provided hosting services for, creating financial incentive beyond simple service provision. When third parties like Google want to crawl, query, and access the data, they’ll pay the token representing the data (a datacoin) back to the miners securing and storing it as well as to the developers who acquire, structure, and label the data so that it’s valuable to third parties — especially machine learning and AI-driven organizations.

Second, app builders could not only harness the benefits of more fluid capitalization through tokens, but easily experiment with new ways to arrange value flows, such as cutting users in on the value of their own data and allowing them to benefit.

Third, users could start to have a tangible (and trackable) sense of the value of their data, and exert market pressure on platforms to be included in the upside, as well as exert more control over where and how their data was used.

Tokenized data, in other words, could create a market mechanism to redistribute the balance of power in technology networks without resorting to ham fisted (even if well meaning) regulation like GDPR, or even worse, the sort of break-up proposed by Warren.

Even after the implosion of the ICO phenomenon, there are many like Fred Wilson who believe that a shift to user control of data, facilitated by blockchains, is not just possible but inevitable.

Historically, technology has evolved from closed to open, back to closed, and then back to being open. We’re now in a closed phase where centralized apps and services own and control a vast majority of the access to data. Decentralized, p2p databases — public blockchains — will open up and tokenize data in a disruptive way that will change the flow of how value is captured and created on the internet.

Put simply, tokenized and open data can limit the control data monopolies have on future innovation while ushering in a new era of computing.

It’s how information can finally be set free.


Source: Tech Crunch