How to get what you want in a term sheet

One of the most exciting moments in the life of every newly christened founder is the sweet relief of seeing a term sheet come in from an investor. After weeks, perhaps months (but hopefully not years!), of work fundraising and pitching, there is nothing like getting that email with a PDF attached to it laying out the terms and conditions of the VC relationship going forward.

Of course, that rejoicing dampens quickly as all the specific nuances of the deal suddenly come to the forefront. It’s one thing to get the valuation you want, or the amount of capital you are seeking, but what about the setup of the board of directors? What should you do about deal terms that may shape your startup for a decade or more?

The reality of term sheets, as our guest Lior Zorea discusses, is that the terms you agree to early on at a startup tend to be the terms that will carry through for the life of the company. That means getting that first term sheet right is critical for ensuring the financial and capital success of your business.


Source: Tech Crunch

Instagram wasn’t removing photos and direct messages from its servers

A security researcher was awarded a $6,000 bug bounty payout after he found Instagram retained photos and private direct messages on its servers long after he deleted them.

Independent security researcher Saugat Pokharel found that when he downloaded his data from Instagram, a feature it launched in 2018 to comply with new European data rules, his downloaded data contained photos and private messages with other users that he had previously deleted.

It’s not uncommon for companies to store freshly deleted data for a time until it can be properly scrubbed from its networks, systems and caches. Instagram said it takes about 90 days for deleted data to be fully removed from its systems.

But Pokharel found that his ostensibly deleted data from more than a year ago was still stored on Instagram’s servers, and could be downloaded using the company’s data download tool.

“Instagram didn’t delete my data even when I deleted them from my end,” he told TechCrunch.

Pokharel reported the bug in October 2019 through Instagram’s bug bounty program. The bug was fixed earlier this month, he said.

A spokesperson for Instagram told TechCrunch: “The researcher reported an issue where someone’s deleted Instagram images and messages would be included in a copy of their information if they used our Download Your Information tool on Instagram. We’ve fixed the issue and have seen no evidence of abuse. We thank the researcher for reporting this issue to us.”

It’s a near-identical issue that Twitter fixed last year, in which users could access long-deleted direct messages — including messages sent to and from suspended and deactivated accounts — using its own data download tool.


Source: Tech Crunch

Five success factors for behavioral health startups

Telehealth, or remote, tech-enabled healthcare, has existed for years in primary medical care through companies like Teladoc (NYSE: TDOC)Doctors on Demand and MDLIVE.

In recent years, the application of telehealth had rapidly expanded to address specific chronic and behavioral health issues like mental health, weight loss and nutrition, addiction, diabetes and hypertension, etc. These are real and oftentimes very severe issues faced by people all over the world, yet until now have seen little to no use of technology in providing care.

We believe behavioral health is particularly suited to benefit from the digitization trends COVID-19 has accelerated. Previously, we’ve written about the pandemic’s impact on online learning and education, both for K-12 students and adult learners. But behavioral health is another area impacted by the fundamental change in consumers’ behavior today. Below are four reasons we think the time is now for behavioral health startups — followed by five key factors we think characterize successful companies in this area.

Telehealth can significantly lower the cost of care

Traditional behavioral healthcare is cost-prohibitive for most people. In-person therapy costs $100+ per session in the U.S., and many mental health and substance-use providers don’t accept insurance because they don’t get paid enough by insurers.

By contrast, telehealth reduces overhead costs and scales more effectively. Leveraging technology, providers can treat more patients in less time with almost zero marginal costs. Mobile-based communications enable asynchronous care that further helps providers scale. Access to digital content gives patients on-going support without the need for a human on the other side. This is particularly useful in treating behavioral health issues where ongoing support and motivation may be necessary.

Technology unlocks supply in “shadow markets” of providers

Globally, we face an extreme shortage of behavioral health providers. For example, the United States has fewer than 30,000 licensed psychiatrists (translating to <1 for every 10,000 people). Outside of big cities, the problem gets worse: ~50-60% of nonmetro counties have no psychologists or psychiatrists at all.

Even when providers are available, wait times for appointments are notoriously long. This is a huge issue when behavioral health conditions often require timely intervention.

We are seeing new platforms build large networks of certified coaches, licensed psychologists and psychiatrists, and other providers, aggregating supply in what has historically been a scarce and a highly fragmented provider population.

Behavioral/mental health issues are losing their stigma

We believe the stigma associated with mental illness and other behavioral health conditions is dissipating. More and more public figures are speaking out about their struggle with anxiety, depression, addiction and other behavioral health issues. Our zeitgeist is shifting fast, and there’s an all-time high in people seeking help as the Google Trends data below demonstrates.

google trends search: "therapist near me," 2015- 2010

Image Credits: Google

Note: The anomalous dip in March/April ’20 was driven by mandatory shelter-in-place due to COVID-19.

Policy and regulations are changing quickly


Source: Tech Crunch

What’s different about hiring data scientists in 2020?

It’s 2020 and the world has changed remarkably, including in how companies screen data science candidates. While many things have changed, there is one change that stands out above the rest. At The Data Incubator, we run a data science fellowship and are responsible for hundreds of data science hires each year. We have observed these hires go from a rare practice to being standard for over 80% of hiring companies. Many of the holdouts tend to be the largest (and traditionally most cautious) enterprises. At this point, they are at a serious competitive disadvantage in hiring.

Historically, data science hiring practices evolved from software engineering. A hallmark of software engineering interviewing is the dreaded brain teaser, puzzles like “How many golf balls would fit inside a Boeing 747?” or “Implement the quick-sort algorithm on the whiteboard.” Candidates will study for weeks or months for these and the hiring website Glassdoor has an entire section devoted to them. In data science, the traditional coding brain teaser has been supplemented with statistics ones as well — “What is the probability that the sum of two dice rolls is divisible by three?” Over the years, companies are starting to realize that these brain teasers are not terribly effective and have started cutting down their usage.

In their place, firms are focusing on project-based data assessments. These ask data science candidates to analyze real-world data provided by the company. Rather than having a single correct answer, project-based assessments are often more open-ended, encouraging exploration. Interviewees typically submit code and a write-up of their results. These have a number of advantages, both in terms of form and substance.

First, the environment for data assessments is far more realistic. Brain teasers unnecessarily put candidates on the spot or compel them to awkwardly code on a whiteboard. Because answers to brain teasers are readily Google-able, internet resources are off-limits. On the job, it is unlikely that you’ll be asked to code on a whiteboard or perform mental math with someone peering over your shoulder. It is incomprehensible that you’ll be denied internet access during work hours. Data assessments also allow the applicants to complete the assessment at a more realistic pace, using their favorite IDE or coding environment.

“Take-home challenges give you a chance to simulate how the candidate will perform on the job more realistically than with puzzle interview questions,” said Sean Gerrish, an engineering manager and author of “How Smart Machines Think.”

Second, the substance of data assessments is also more realistic. By design, brainteasers are tricky or test knowledge of well-known algorithms. In real life, one would never write these algorithms by hand (you would use one of the dozens of solutions freely available on the internet) and the problems encountered on the job are rarely tricky in the same way. By giving candidates real data they might work with and structuring the deliverable in line with how results are actually shared at the company, data projects are more closely aligned with actual job skills.

Jesse Anderson, an industry veteran and author of “Data Teams,” is a big fan of data assessments: “It’s a mutually beneficial setup. Interviewees are given a fighting chance that mimics the real-world. Managers get closer to an on-the-job look at a candidate’s work and abilities.” Project-based assessments have the added benefit of assessing written communication strength, an increasingly important skill in the work-from-home world of COVID-19.

Finally, written technical project work can help avoid bias by de-emphasizing traditional but prejudicially fraught aspects of the hiring process. Resumes with Hispanic and African American names receive fewer callbacks than the same resume with white names. In response, minority candidates deliberately “whiten” their resumes to compensate. In-person interviews often rely on similarly problematic gut feel. By emphasizing an assessment closely tied to job performance, interviewers can focus their energies on actual qualifications, rather than relying on potentially biased “instincts.” Companies looking to embrace #BLM and #MeToo beyond hashtagging may consider how tweaking their hiring processes can lead to greater equality.

The exact form of data assessments vary. At The Data Incubator, we found that over 60% of firms provide take-home data assessments. These best simulate the actual work environment, allowing the candidate to work from home (typically) over the course of a few days. Another roughly 20% require interview data projects, where candidates analyze data as a part of the interview process. While candidates face more time pressure from these, they also do not feel the pressure to ceaselessly work on the assessment. “Take-home challenges take a lot of time,” explains Field Cady, an experienced data scientist and author of “The Data Science Handbook.” “This is a big chore for candidates and can be unfair (for example) to people with family commitments who can’t afford to spend many evening hours on the challenge.”

To reduce the number of custom data projects, smart candidates are preemptively building their own portfolio projects to showcase their skills and companies are increasingly accepting these in lieu of custom work.

Companies relying on old-fashioned brainteasers are a vanishing breed. Of the recalcitrant 20% of employers still sticking with brainteasers, most are the larger, more established enterprises that are usually slower to adapt to change. They need to realize that the antiquated hiring process doesn’t just look quaint, it’s actively driving candidates away. At a recent virtual conference, one of my fellow panelists was a data science new hire who explained that he had turned down opportunities based on the firm’s poor screening process.

How strong can the team be if the hiring process is so outmoded? This sentiment is also widely shared by the Ph.D.s completing The Data Incubator’s data science fellowship. Companies that fail to embrace the new reality are losing the battle for top talent.


Source: Tech Crunch

Does 👁👄👁 illustrate the power of meme culture in fundraising?

Fundraising was once a formal process.

A decade ago, founders would make pilgrimages to the stodgy investor offices that line Sand Hill Road. Now, as the coronavirus ravages the world and venture capital grows as an asset class, a first “yes” can come from an investor-matching tool built on Notion, or an entire fund can come together over a Zoom call. In this era, Twitter DMs are better for deal flow than walking around a conference.

As startup-land becomes more informal, a new generation of early-stage founders are searching for ways to make the relaxed new world work in their favor. One way this is happening?

Meme culture as a signaling mechanism.

Before Gefen Skolnick, founder of Couplet Coffee, launched her company and Slack channel for underrepresented and underresourced groups in tech, she established credibility in a unique way.

Skolnick was part of the Eye Mouth Eye ( 👁👄👁) campaign that rocked Silicon Valley in June 2020. The cryptic effort was a statement on how FOMO and hype culture dominate venture capital conversations. Participants in the campaign changed their Twitter names, tweeted cryptically and earned more than 20,000 email subscribers for a product that did not even exist.

Skolnick says Eye Mouth Eye gave her a larger platform, which she’s leveraging by stepping up the pace of posting new content and launching products. She said the stunt gave her “sign-offs” from high-profile individuals, and investors have been blowing up her inbox.

“My fundraising experience has just been angel investors DMing me to tell me they’re investing,” she said.

Meme culture, she says, is the “best way the younger generation can showcase their insights, humor and commentary in a more digestible and shareable format.”


Source: Tech Crunch

The Philips Hue Play HDMI Sync Box makes any home theater a bit more theatrical

Philips has steadily expanded its Hue line of smart lighting products to cover the entire home, inside and out. But while the ability to remotely control your lighting, including adjusting color, intensity and brightness is great, one of its more recent products focuses more on how to turn all those connected lights into a dynamic, at-home interactive entertainment experience. The Philips Hue Play HDMI Sync Box is a relatively simple device that sits between your video sources, including things like game consoles and the Apple TV, and your television, enabling synced light shows that can take advantage of a wide range of Hue products.

The basics

The Hue Play HDMI Sync Box is at its core an HDMI switcher, offering four HDMI inputs and a single HDMI output. Signals from your input devices (e.g., Apple TV, Roku, Xbox, PS4, etc.) go into the box and are passed through to the TV, with switching happening automatically depending on which device was most recently active (you can also change them manually with the app and with voice controls).

The Sync Box supports a range of modern quality standards for display and audio. It supports 4K 60Hz resolution, HDR10+ and Dolby Vision standards, as well as Dolby Atmos surround sound. It also supports HDMI 2.0b with HDCP 2.2 compliance for copyright protection.

You will need not only Hue colored lights, but also a Hue Bridge (the second-generation, rounded-square version) to ensure that the Hue Sync Box is more than just a particularly expensive HDMI hub, but it does that job very well, too. If you do have Hue products, like the Hue Play light bars that can easily mount on top of your TV stand or to the back of your TV itself, or the Hue Signe multicolored floor or table lamps, then you can use the Sync companion app to ensure your lights reflect what’s going on on screen — for any video that plays through the box from any source.

Image Credits: Philips

Design and performance

Why would you want this? Well, mostly because it looks really, really cool. Hue Sync has already been available as a software feature for you to use with video played back on Macs and PCs when used in combination with a monitoring tool. But that has a lot of limitations, including not being able to work with official Netflix apps and Netflix in the browser. The Sync Box eliminates any potential roadblocks and also means you can use regular streaming and gaming sources without having to run a media center PC.

The box itself is relatively large, but that seems like it’s mostly to accommodate the multiple HDMI ports. It’s very short, despite being about twice the surface area of an Apple TV, so it should be very easy to integrate into your existing home theatre setup, whatever that entails.

Setting up the Hue Play HDMI Sync Box is very easy and requires only installing the app and pressing the sync button on your Hue Bridge when instructed to do so. As mentioned, you can plug in up to four sources and the box will switch between them automatically when you use an input device or you can also manually change the input (and rename them) using the app. The app also allows you to tweak the intensity, brightness and responsiveness of the light, making it more subtle or more extreme, depending on your preferences and your activity. A “Game” setting, for instance, sets it to maximum intensity and responsiveness for a more dynamic effect befitting fast-paced interactive content.

Image Credits: Philips

I found that the lighting was extremely good at mimicking the colors and brightness of a scene, especially if you take the time to accurately set up the position of your Hue lights for a dedicated “entertainment area” in the official main Hue app. It’s an effect that, when used in its most subtle settings, can basically fade away but still provide genuine enhancement for the watching experience, making it feel more immersive. At its maxed out settings, it’s much more noticeable, but still something that basically fades away into the background over an extended period of use, in a good way.

Especially since the firmware update, the Hue Play Sync Box has proven a fantastic addition to my home theater setup, providing an extra bit of flair to every TV watching experience. It’s obviously more effective in dark rooms, but it really seems to especially complement high-quality OLED screens that produce vibrant colors and true, deep blacks.

Bottom line

The Hue Play HDMI Sync Box is a bit of an extravagance at $229.99, but it definitely adds to the overall home TV-watching experience, for movies, streaming and for gaming. The four HDMI inputs mean you can also use it to add more ports to your TV, if that’s something you need, and the recent updates mean you’re not going to sacrifice any video quality while doing so.

 


Source: Tech Crunch

Save with group discounts to TC Sessions: Mobility 2020

If you’re tech-obsessed about the future of moving people, products and packages around the world, you do not want to miss TC Sessions: Mobility 2020 on Oct. 6-7. Two packed days of online programming feature the people leading the charge — creative thinkers, innovative makers, dedicated engineers and savvy investors across the mobility and transportation startup ecosystem.

Join your tribe and dive into the conversation. Early bird tickets cost $145 but, like they say, the more the merrier. Take advantage of our group discount, bring your crew and save $25 per ticket when you buy four or more passes before prices go up on Sept. 4 at 11:59 p.m. PDT.

We’ve built a stellar lineup of speakers, breakout sessions and demos, and we’ll announce a few more additions in the weeks ahead. Read on for a taste of what you can expect, and you can check out the agenda here.

  • Roll in the autonomous scooters! Dmitry Shevelenko is the co-founder of Tortoise, a startup focused on automatic repositioning for micromobility vehicles. He’ll join us to talk about, among other things, using autonomous technology in tandem with remote human intervention.
  • Let’s talk investing, shall we? You’ll be hard-pressed to find anyone with more experience in mobility investment than Olaf Sakkers, general partner at Maniv Mobility, a global investment fund. We can’t wait to hear his expert perspective.
  • Porsche, always an electrifying car, is set to take on electric cars in a big way — expanding on the Taycan, which the sports car manufacturer unveiled in September. Where is Porsche headed next? That’s what we’ll ask Klaus Zellmer, the president and CEO of Porsche Cars North America, when he joins us on stage.

In a classic “but wait there’s more” moment, we’ll also have dozens of exhibiting startups and plenty of opportunity to network and recruit. CrunchMatch — our free business matchmatching platform — makes setting up meetings with the right investors, founders, engineers and students easier, faster and more productive. You never know who you’ll meet at a TechCrunch event — or where that connection will lead.

Meet, greet, connect and learn at TC Sessions: Mobility 2020 on Oct. 6-7. Grab your posse and jump on this group discount opportunity. You’ll save $25 off the early bird ticket price when you buy four or more passes before Sept. 4 at 11:59 pm PDT. Save, adapt and keep moving forward.

Is your company interested in sponsoring or exhibiting at TC Sessions: Mobility 2020? Contact our sponsorship sales team by filling out this form.

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Source: Tech Crunch

Uber CEO says service faces temporary shutdown in California over worker reclassification ruling

Uber could be forced to shut down its ride-hailing app in California for several months if a court doesn’t overturn a recent ruling that classifies its drivers as full-time employees, CEO Dara Khosrowshahi said in an interview with MSNBC.

“It’s hard to believe we’ll be able to switch our model to full-time employment quickly,” Khosrowshahi said, noting it would force the company to temporarily shut down. Khosrowshahi’s comments are consistent to language in a motion filed Tuesday by Uber following the court’s ruling.

Uber shares were down about 1.4% in midday trading.

On Monday, California Superior Court Judge Ethan Schulman granted a preliminary injunction forcing Uber and Lyft to reclassify its drivers as employees. This order is set to go into effect in 10 days. The judge acknowledged that the order would change the nature of Uber and Lyft’s business practices in “significant ways” and implementing the injunction would be “costly.” However, those hardships weren’t enough to sway the court from classifying drivers as employees, a decision that would force Uber and Lyft to provide unemployment insurance and other benefits.

California Attorney General Xavier Becerra, along with city attorneys from Los Angeles, San Diego and San Francisco, brought the lawsuit against Uber and Lyft to force the companies to comply with AB 5.

Uber’s attorneys requested in its motion filed Tuesday that an injunction should be stayed while the Court of Appeals makes its decision over whether the ruling should stand. The attorneys argued that “Uber will almost certainly be forced to shut off the Rides platform in California if the injunction goes into effect, which would irreparably harm Uber and all who rely on its Rides app to generate income for them and their families — particularly in the midst of a pandemic.”


Source: Tech Crunch

Digital Startup Alley exhibitors: Tune in tomorrow for free media training

Tomorrow’s a big day for early-stage startup founders preparing to exhibit in Digital Startup Alley at Disrupt 2020. We’re kicking off the first of three exclusive, interactive webinars to help exhibitors make the most of their Startup Alley experience.

Tune in tomorrow, August 12 at 1pm PT/ 4pm ET for The Dos and Don’ts of Working with the Press. Presenting your company to the media is both a skill and an art form. It takes thought and practice — and media training can help you craft a compelling story. Hundreds of journalists from around the world will be on the lookout for compelling stories at Disrupt 2020, and this workshop can help you catch their eye.

Positive media exposure is essential for early-stage startups. It can drop a spotlight on your business, help attract potential customers and jumpstart your funding. Or, as Luke Heron, CEO of TestCard and veteran Startup Alley exhibitor puts it:

“Coverage is the life blood of a startup. Cash at the beginning of the start-up journey is difficult to come by, and an article from a credible organization can help push things in the right direction.”

During tomorrow’s media training, TechCrunch writers and editors Greg KumparakAnthony Ha and Ingrid Lunden — experts at interviewing startup founders — will discuss best practices when it comes to talking with the press. You’ll learn what journalists look for and how to avoid pitfalls that could tank an interview.

If you’re still on the fence about exhibiting in Startup Alley, consider this. Disrupt 2020 spans five days and it’s the biggest, longest Disrupt ever. You’ll be able to network with thousands of attendees from around the world. And if you purchase your Disrupt Digital Startup Alley Package today, you can attend tomorrow’s media training.

You’ll also be able to attend two more webinars exclusively for Startup Alley exhibitors later this month. Check ‘em out and mark your calendar now!

  • August 19 — COVID-19’s Impact on the Startup World with panelists Nicola Corzine, executive director of the Nasdaq Entrepreneurship Center, and Cameron Stanfill, a VC analyst at PitchBook.
  • August 26 — Fundraising and Hiring Best Practices with panelists Sarah Kunst of Cleo Capital and Brett Berson of First Round Capital.

Got your Digital Startup Alley Package? Then tune in tomorrow for The Dos and Don’ts of Working with the Press and get ready to make your best possible impression with the press at Disrupt 2020.

Is your company interested in sponsoring or exhibiting at Disrupt 2020? Contact our sponsorship sales team by filling out this form.


Source: Tech Crunch

‘Stalkerware’ phone spying apps have escaped Google’s ad ban

Several companies offering phone-spying apps — known as “stalkerware” — are still advertising in Google search results, despite the search giant’s ban that took effect today, TechCrunch has found.

These controversial apps are often pitched to help parents snoop on their child’s calls, messages, apps and other private data under the guise of helping to protect against online predators.

But some repurpose these apps to spy on their spouses — often without their permission.

It’s a problem that the wider tech industry has worked to tackle. Security firms and antivirus makers are working to combat the rise of stalkerware, and federal authorities have taken action when app makers have violated the law.

One of the biggest actions to date came last month when Google announced an updated ads policy, effectively banning companies from advertising phone-snooping apps “with the express purpose of tracking or monitoring another person or their activities without their authorization.”

Google gave these companies until August 11 to remove these ads.

But TechCrunch found seven companies known to provide stalkerware — including FlexiSpy, mSpy, WebWatcher and KidsGuard — were still advertising in Google search results after the ban took effect.

Google did not say explicitly say if the stalkerware apps violated its policy, but told TechCrunch that it removed ads for WebWatcher. Despite the deadline, Google said that enforcement is not always immediate.

“We recently updated our policies to prohibit ads promoting spyware for partner surveillance while still allowing ads for technology that helps parents monitor their underage children,” said a Google spokesperson. “To prevent deceitful actors who try to disguise the product’s intent and evade our enforcement, we look at several signals like the ad text, creative and landing page, among others, for policy compliance. When we find that an ad or advertiser is violating our policies, we take immediate action.”

The policy is evidently far from perfect. Google faced immediate criticism for carving out exceptions to its new policy for “products or services designed for parents to track or monitor their underage children.”

Malwarebytes, one of several antivirus makers that pledged to help fight stalkerware, called the policy “incomplete,” in large part because the “the line between stalkerware-type applications and parental monitoring applications can be blurred.”

In this case, several of the stalkerware apps explicitly state how their apps could be used to spy on spouses.

For instance, mSpy’s website said the app can be used to spy on “your children, wife, or colleagues.” KidsGuard, which had a massive security lapse last year that exposed thousands of surveilled users, explicitly says on its homepage that its app can “catch a cheating spouse.” Two other app makers, Spyic and PhoneSpector, still have dozens of blog posts on their website explicitly referencing spying on spouses.

Last year the Electronic Frontier Foundation founded the Coalition Against Stalkerware, a group of academics, companies and nonprofits to help detect, combat and raise awareness of stalkerware.


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Source: Tech Crunch