Workplace by Facebook launches Safety Check for business users

Workplace, Facebook’s communications platform for enterprises, is launching its own version of Safety Check today. Safety Check itself is obviously not a new feature. Indeed, Facebook has now activated this tool, which lets you report your status during a crisis, thousands of times. For business users, though, Facebook is now offering a number of new tools that allow them to activate this feature at will, run drills with their workforce and get an accurate headcount of their employees’ status.

“Safety Check for Workplace is essentially the enterprise version of the Safety Check that we have in the big blue app [Facebook’s name for its flagship mobile app],” Facebook CIO Atish Banerjea told me. He noted that a few years ago, Facebook first built a version of this for its own employees. “Then the idea came of extending this to the customers of Workplace, primarily because given the global expansion of companies, with people traveling all over the world, keeping track of employees during times of crisis and during a natural disaster has become a very difficult challenge,” he explained.

Safety Check lets businesses locate their employees and notify them through Workplace Chat and other avenues when they are in harm’s way. The tool also allows these companies to regularly ping those who haven’t confirmed themselves as safe yet.

Facebook notes that Workplace doesn’t use any mobile geolocation technologies here to identify where employees are. That data has to come from the companies that use the tool and the travel services they use to know when they are on the road and the employee data they have to know who works in which location. Banerjea noted that this is very much on purpose and in line with the way Workplace handles data. This is not the Facebook app, after all, so none of the employee data is ever shared with Facebook.

What’s interesting here is that this is the first time Facebook has taken a tool that its own internal Enterprise Engineering group built for its employees and brought it to a wider audience. Typically, this group only builds tools for Facebook’s own growing employee base, but the team decided to take this one public. The challenge was then to ensure that this tool, which was meant to handle the demands of Facebook’s more than 30,000 employees and run on its own proprietary stack, could scale up to work for companies that are far larger. “As you can imagine, the scaling challenges are significantly different,” Facebook’s VP of Enterprise Engineering Anil Wilson told me. “Where we are talking about going from tens of thousands of employees at Facebook and going to supporting hundreds of thousands of employees in many companies.”

To get Safety Check for Workplace up and running, the company organized an internal hackathon in February of this year. “We had to completely rebuild the product,” Wilson said. “We had to switch out the backend technology to help with scale.” The team also redid its data models to accommodate new features and redesigned the user experience to be more in line with the rest of the Workplace experience. In the process, the team also added support for new features, including multi-language support.

Unsurprisingly, the Enterprise Engineering group is now also looking at bringing to a wider audience other tools that Facebook first developed for its internal usage. “There’s tons of opportunity,” Wilson said. “We don’t have the specific products mapped out yet.” Most of the tools that his team builds are very much meant for Facebook’s own specific use cases, no matter whether those are HR applications, or tools for the finance group or the marketing and sales teams. But he believes there is plenty of room for taking some of those and making them available to Workplace customers as premium offerings.

Wilson also noted that this move to bringing more of these internally developed tools to the public is going to help his group with hiring. “We’re already a pretty interesting organization to come and work for,” he said. “But the fact that some of our products are now potentially going to be launched externally adds an additional dimension of interest for engineers who are coming to work on our team.”


Source: Tech Crunch

Facebook, are you kidding?

Facebook is making a video camera. The company wants you to take it home, gaze into its single roving-yet-unblinking eye and speak private thoughts to your loved ones into its many-eared panel.

The thing is called Portal and it wants to live on your kitchen counter or in your living room or wherever else you’d like friends and family to remotely hang out with you. Portal adjusts to keep its subject in frame as they move around to enable casual at-home video chat. The device minimizes background noise to boost voice clarity. These tricks are neat but not revelatory.

Sounds useful, though. Everyone you know is on Facebook. Or they were anyway… things are a bit different now.

Facebook, champion of bad timing

As many users are looking for ways to compartmentalize or scale back their reliance on Facebook, the company has invited itself into the home. Portal is voice activated, listening for a cue-phrase (in this case “Hey Portal), and leverages Amazon’s Alexa voice commands as well. The problem is that plenty of users are already creeped out enough by Alexa’s always-listening functionality and habit of picking up snippets of conversation from the next room over. It may have the best social graph in the world, but in 2018 people are looking to use Facebook for less — not more.

Facebook reportedly planned to unveil Portal at F8 this year but held the product back due to the Cambridge Analytica scandal, among other scandals. The fact that the company released the devices on the tail end of a major data breach disclosure suggests that the company couldn’t really hold back the product longer without killing it altogether and didn’t see a break in the clouds coming any time soon. Facebook’s Portal is another way for Facebook to blaze a path that its users walk daily to connect to one another. Months after its original intended ship date, the timing still couldn’t be worse.

Over the last eight years Facebook insisted time and time again that it is not and never would be a hardware company. I remember sitting in the second row at a mysterious Menlo Park press event five years ago as reporters muttered that we might at last meet the mythological Facebook phone. Instead, Mark Zuckerberg introduced Graph Search.

It’s hard to overstate just how much better the market timing would have been back in 2013. For privacy advocates, the platform was already on notice, but most users still bobbed in and out of Facebook regularly without much thought. Friends who’d quit Facebook cold turkey were still anomalous. Soul-searching over social media’s inexorable impact on social behavior wasn’t quite casual conversation except among disillusioned tech reporters.

Trusting Facebook (or not)

Onion headline-worthy news timing aside, Facebook showed a glimmer of self awareness, promising that Portal was “built with privacy and security in mind.” It makes a few more promises:

“Facebook doesn’t listen to, view, or keep the contents of your Portal video calls. Your Portal conversations stay between you and the people you’re calling. In addition, video calls on Portal are encrypted, so your calls are always secure.”

“For added security, Smart Camera and Smart Sound use AI technology that runs locally on Portal, not on Facebook servers. Portal’s camera doesn’t use facial recognition and doesn’t identify who you are.”

“Like other voice-enabled devices, Portal only sends voice commands to Facebook servers after you say, “Hey Portal.” You can delete your Portal’s voice history in your Facebook Activity Log at any time.”

This stuff sounds okay, but it’s standard. And, like any Facebook product testing the waters before turning the ad hose on full-blast, it’s all subject to change. For example, Portal’s camera doesn’t identify who you are, but Facebook commands a powerful facial recognition engine and is known for blurring the boundaries between its major products, a habit that’s likely to worsen with some of the gatekeepers out of the way.

Facebook does not command a standard level of trust. To recover from recent lows, Facebook needs to establish an extraordinary level of trust with users. A fantastic level of trust. Instead, it’s charting new inroads into their lives.

Hardware is hard. Facebook isn’t a hardware maker and its handling of Oculus is the company’s only real trial with the challenges of making, marketing — and securing — something that isn’t a social app. In 2012, Zuckerberg declared that hardware has “always been the wrong strategy” for Facebook. Two years later, Facebook bought Oculus, but that was a bid to own the platform of the future after missing the boat on the early mobile boom — not a signal that Facebook wanted to be a hardware company.

Reminder: Facebook’s entire raison d’être is to extract personal data from its users. For intimate products — video chat, messaging, kitchen-friendly panopticons — it’s best to rely on companies with a business model that is not diametrically opposed to user privacy. Facebook isn’t the only one of those companies (um, hey Google) but Facebook’s products aren’t singular enough to be worth fooling yourself into a surfeit of trust.

Gut check

Right now, as consumers, we only have so much leverage. A small handful of giant tech companies — Facebook, Apple, Amazon, Google and Microsoft — make products that are ostensibly useful and we decide how useful they are and how much privacy we’re willing to trade to get them. That’s the deal and the deal sucks.

As a consumer it’s worth really sitting with that. Which companies do you trust the least? Why?

It stands to reason that if Facebook cannot reliably secure its flagship product — Facebook itself — then the company should not be trusted with experimental forays into wildly different products, i.e. physical ones. Securing a software platform that serves 2.23 billion users is an extremely challenging task, and adding hardware to that equation just complicates existing concerns.

You don’t have to know the technical ins and outs of security to make secure choices. Trust is leverage — demand that it be earned. If a product doesn’t pass the smell test, trust that feeling. Throw it out. Better yet, don’t invite it onto your kitchen counter to begin with.

If we can’t trust Facebook to safely help us login to websites or share news stories, why should we trust Facebook to move an always-on counter-mounted speaker capable of collecting incredibly sensitive data into our homes? Tl; dr: We shouldn’t! Of course we shouldn’t. But you knew that.


Source: Tech Crunch

The Casio Rangeman GPR-B1000 is a big watch for big adventures

The Casio Rangeman GPR-B1000 is comically large. That’s the first thing you notice about it. Based on the G-Shock design, this massive watch is 20.2mm thick and about 60mm in diameter, a true dinner plate of a watch. Inside the heavy case is a dense collection of features that will make your next outdoor adventure great.

GPR-B1000, which I took for an extended trip through Utah and Nevada, is an outdoor marvel. It has all of the standard hiking watch features including compass, barometer, altimeter, and solar charging, but the watch also has built-in GPS mapping, logging, and backtracking. This means you can set a destination and the watch will lead you and you can later use your GPS data to recreate your trek or even backtrack out of a sticky situation.

This is not a sports watch. It won’t track your runs or remind you to go to your yoga class. Instead it’s aimed at the backwoods hiker or off piste skier who wants to get from Point A to Point B without getting lost. The watch connects to a specialized app that lets you set the destinations, map your routes, and even change timezones when the phone wakes up after a flight. These odd features make this a traveler’s dream.

The watch design is also unique for Casio. Instead of a replaceable battery the device charges via sunlight or with an included wireless charger. It has a ceramic caseback – a first for Casio – and the charger fits on like a plastic parasite. It charges via micro USB.

It has a crown on the side that controls scrolling through various on-screen menus and the rest of the functions are accessed easily from dedicated buttons around the bezel. The watch is mud- and water-proof to 200 meters and it can survive in minus 20 degrees Celsius temperatures. It is also shock resistant.

The $800 GPR-B1000 is a beefy watch. It’s not for the faint of wrist and definitely requires a bit of dedication to wear. I loved it while hiking up and down canyons and mountains and it was an excellent travel companion. One of the coolest features is quite simply being able to trust that the timezone is correct as soon as you land in Europe from New York.

That said you should remember that this watch is for “Adventure Survival” as Casio puts it. It’s not a running watch and it’s not a fashion piece. At $800 it’s one of Casio’s most expensive G-Shocks and it’s also the most complex. If you’re an avid hiker, however, the endless battery, GPS, and trekking features make it a truly valuable asset.


Source: Tech Crunch

Here’s how Google is revamping Gmail and Android security

Eager to change the conversation from their years-long exposure of user data via Google+ to the bright, shining future the company is providing, Google has announced some changes to the way permissions are approved for Android apps. The new process will be slower, more deliberate and hopefully secure.

The changes are part of “Project Strobe,” a “root-and-branch review of third-party developer access to Google account and Android device data and our philosophy around apps’ data access.” Essentially they decided it was time to update the complex and likely not entirely cohesive set of rules and practices around those third-party developers and API access.

One of those roots (or perhaps branches) was the bug discovered inside Google+, which theoretically (the company can’t tell if it was abused or not) exposed non-public profile data to apps that should have received only a user’s public profile. This, combined with the fact that Google+ never really justified its own existence in the first place, led to the service essentially being shut down. “The consumer version of Google+ currently has low usage and engagement,” Google admitted. “90 percent of Google+ user sessions are less than five seconds.”

But the team doing the review has plenty of other suggestions to improve the process of informed consent to sharing data with third parties.

The first change is the most user-facing. When an application wants to access your Google account data — say your Gmail, Calendar and Drive contents for a third-party productivity app — you’ll have to approve each one of those separately. You’ll also have the opportunity to deny access to one or more of those requests, so if you never plan on using the Drive functionality, you can just nix it and the app will never get that permission.

These permissions can also be delayed and gated behind the actions that require them. For instance, if this theoretical app wanted to give you the opportunity to take a picture to add to an email, it wouldn’t have to ask up front when you download it. Instead, when you tap the option to attach a picture, it would ask permission to access the camera then and there. Google went into a little more detail on this in a post on its developer blog.

Notably there is only the option to “deny” or “allow,” but no “deny this time” or “allow this time,” which I find to be useful when you’re not totally on board with the permission in question. You can always revert the setting manually, but it’s nice to have the option to say “okay, just this once, strange app.”

The changes will start rolling out this month, so don’t be surprised if things look a little different next time you download a game or update an app.

The second and third changes have to do with limiting which data from your Gmail and messaging can be accessed by apps, and which apps can be granted access in the first place.

Specifically, Google is restricting access to these sensitive data troves to apps “directly enhancing email functionality” for Gmail and your default calling and messaging apps for call logs and SMS data.

There are some edge cases where this might be annoying to power users; some have more than one messaging app that falls back to SMS or integrates SMS replies, and this might require those apps to take a new approach. And apps that want access to these things may have trouble convincing Google’s review authorities that they qualify.

Developers also will need to review and agree to a new set of rules governing what Gmail data can be used, how they can use it and the measures they must have in place to protect it. For example, apps are not allowed to “transfer or sell the data for other purposes such as targeting ads, market research, email campaign tracking, and other unrelated purposes.” That probably puts a few business models out of the running.

Apps looking to handle Gmail data will also have to submit a report detailing “application penetration testing, external network penetration testing, account deletion verification, reviews of incident response plans, vulnerability disclosure programs, and information security policies.” No fly-by-night operations permitted, clearly.

There also will be additional scrutiny on what permissions developers ask for to make sure it matches up with what their app requires. If you ask for Contacts access but don’t actually use it for anything, you’ll be asked to remove that, as it only increases risk.

These various new requirements will go into effect next year, with application review (a multi-week process) starting on January 9; tardy developers will see their apps stop working at the end of March if they don’t comply.

The relatively short timeline here suggests that some apps may in fact shut down temporarily or permanently due to the rigors of the review process. Don’t be surprised if early next year you get an update saying service may be interrupted due to Google review policies or the like.

These changes are just the first handful issuing from the recommendations of Project Strobe; we can expect more to appear over the next few months, though perhaps not such striking ones. To say Gmail and Android apps are widely used is something of an understatement, so it’s understandable that they would be focused on first, but there are many other policies and services the company will no doubt find reason to improve.


Source: Tech Crunch

Machinify raises $10 million to help businesses use AI to monetize data

Data is valuable — if you know how to access it and reap the insights from it. That’s where Machinify comes in. The artificial intelligence company just raised a $10 million Series A round led by Battery Ventures with participation from GV and Matrix Partners.

“Our core notion is that today, enterprises are collecting a ton of data,” Machinify founder and CEO Prasanna Ganesan told TechCrunch. “But if you look at how many of them are successful in turning it into smarter decision-making to drive efficiency, very few companies are succeeding.”

With Machinify, enterprise customers feed the system raw data, specify what they’re trying to optimize for — whether that be revenue or some other goal — and then the machine figures out what to do from there. Based on past decisions, the machine can figure out the right thing to do, Ganesan said.

A good example of how companies use Machinify is in the healthcare space, where businesses are using the tool to increase the accuracy and speed with which they process claims. By doing so, these companies have been able to increase revenue and reduce costs.

“Machinify is laser-focused on the critical operational issues created by the deployment of what we often call Software 2.0 within enterprises,” GV general partner Adam Ghoborah said in a statement. “Software 2.0 is software that is not written by humans like traditional software but is dynamically driven by AI models and large enterprise datasets. Software 2.0 requires a completely different approach, and we believe that the Machinify platform holds the key to unlocking its value.”


Source: Tech Crunch

Google+ to shut down after coverup of data-exposing bug

Google is about to have its Cambridge Analytica moment. A security bug allowed third-party developers to access Google+ user profile data since 2015 until Google discovered and patched it in March, but decided not to inform the world. When a user gave permission to an app to access their public profile data, the bug also let those developers pull their and their friends’ non-public profile fields. Indeed, 496,951 users’ full names, email addresses, birth dates, gender, profile photos, places lived, occupation and relationship status were potentially exposed, though Google says it has no evidence the data was misused by the 438 apps that could have had access.

The company decided against informing the public because it would lead to “us coming into the spotlight alongside or even instead of Facebook despite having stayed under the radar throughout the Cambridge Analytica scandal,” according to an internal memo. Now Google+, which was already a ghost town largely abandoned or never inhabited by users, has become a massive liability for the company.

The news comes from a damning Wall Street Journal report that said Google is expected to announce a slew of privacy reforms today in response to the bug. Google made that announcement about the findings of its Project Strobe security audit minutes after the WSJ report was published. The changes include stopping most third-party developers from accessing Android phone SMS data, call logs and some contact info. Gmail will restrict building add-ons to a small number of developers. Google+ will cease all its consumer services while winding down over the next 10 months with an opportunity for users to export their data while Google refocuses on making G+ an enterprise product.

Google also will change its Account Permissions system for giving third-party apps access to your data such that you have to confirm each type of access individually rather than all at once. Gmail Add-Ons will be limited to those “directly enhancing email functionality,” including email clients, backup, CRM, mail merge and productivity tools.

90 percent of Google+ sessions were less than 5 seconds

Embarrassingly, Google admits that “This review crystallized what we’ve known for a while: that while our engineering teams have put a lot of effort and dedication into building Google+ over the years, it has not achieved broad consumer or developer adoption, and has seen limited user interaction with apps. The consumer version of Google+ currently has low usage and engagement: 90 percent of Google+ user sessions are less than five seconds.” For more on G+’s demise, read our 2014 take on the beginning of the end.

Since the bug and subsequent security hole started in 2015 and was discovered in March before Europe’s GDPR went into effect in May, Google will likely be spared a 2 percent of global annual revenue fine for failing to disclose the issue within 72 hours. The company could still face class-action lawsuits and public backlash. On the bright side, G+ posts and messages, Google account data and phone numbers and G Suite enterprise content wasn’t exposed.

How Google+ looked, in case you can’t remember

Given it’s unclear whether the G+ user data was scraped or if it will be employed for a nefarious purpose, the news of the bug itself might have eventually blown over, similar to how I wrote Facebook’s recent 50 million user privacy breach may be forgotten if no evil use is found. But because Google tried to cover up the problem because it didn’t meet some threshold of severity, the company looks much worse. That casts doubt on whether Google is being transparent on tons of other controversial questions about its practices.

The fiasco could thrust Google into the same churning sea of scrutiny currently drowning Facebook, just as the company feared. Google has managed to float above much of the criticism leveled at Facebook and Twitter, in part by claiming it’s not really a social network. But now its failed Facebook knock-off from seven years ago could drag down the search giant and see it endure increasing calls for regulation, as well as testimony before Congress.


Source: Tech Crunch

Elon Musk deserves tougher love from the SEC

Four Elon Musk tweets. One Securities and Exchange Commission lawsuit. Two settlement offers. Then some more Musk tweets taunting the SEC.

While Tesla continues to prove its doubters wrong as an automotive and energy business, the ongoing social media sideshow hangs over its finances. The stock rose to $310.70 per share on Monday, after Musk agreed to settle with the SEC last weekend. But the company ended this Friday around where it had been a week before, at $261.95 per share, seemingly driven by investor fears over the chief executive’s ongoing Twitter problem.

The SEC needs to help creative but impulsive entrepreneurs like Musk get off of social media and focus on building their companies—by being fair but firm.

So far, it’s been too easy, and that’s setting the wrong precedent. When companies go public, they’re agreeing to put the interests of their shareholders first. Impulsive tweeting breaks that bargain.

Once Musk rejected the first settlement, the SEC could have proceeded with its lawsuit and set an example. Musk’s tweets were just the kind of egregious behavior that would have been an easy win in court. The SEC wouldn’t have needed to prove any intent by Musk to defraud. It would’ve just had to prove that it was more likely than not that Musk had disclosed a materially false fact or a misleading one without context—not a high bar when you consider the very flimsy basis for Musk’s tweets.

How did we end up here?

It all started with a single tweet. On August 7, Elon Musk tweeted to his more than 22 million Twitter followers: “Am considering taking Tesla private at $420. Funding secured.” The frenzy that followed was amplified by three more Musk tweets.

Combined, these four tweets formed the basis of the SEC’s lawsuit against Musk filed in the Southern District of New York on September 27. In its suit, the SEC asked the court to remove Musk as both Chairman and CEO of Tesla, have Musk pay unquantified civil fines, and prohibit Musk from leading any publicly listed company for an unspecified time.

According to the SEC, Musk’s tweets were based on a roughly half hour meeting on July 31 between him and representatives of the Saudi sovereign wealth fund. At this meeting, the fund told Musk it’d bought nearly 5% of Tesla stock on the open market, and expressed interest in taking Tesla private. But Musk didn’t get any formal offer, he didn’t then get full legal advice about what it would take to go private, and he hadn’t even talked to the fund again before his August 7 tweets.  

Oh, and the $420 price? The SEC’s complaint claims Musk added 20% to the price of the stock at closing the day before his tweet, got $419 and rounded up to $420 because he thought his girlfriend would find it funny given 420’s significance.

Right after the SEC’s suit was filed, a reported settlement between Musk and the SEC would have allowed him to pay a $10 million fine, stay on as CEO and force him to step down as chairman for only two years. Considering what the SEC was suing for, those terms can only be described as generous. But Tesla’s board still rejected the settlement, reportedly because Musk threatened to quit if they accepted.  

The day after rejecting the settlement, Tesla lawyers were back at the SEC groveling. Musk had begrudgingly approved of settling as the company’s stock nosedived nearly 14% on the no-settlement news.  

Under the terms of settlement 2.0, the ban on Musk serving as chairman went from two to three years and the fine on Musk doubled to $20 million. Tesla also agreed to pay a fine of $20 million, to add two independent directors to its board and to elect an independent director as chairman to replace Musk. As part of the deal, Tesla is also required to implement procedures and controls to oversee Musk’s communications, including his social media usage.

Just hours after the judge presiding over the case asked Musk and the SEC to show the settlement was in the “public interest,” Musk took to Twitter again to taunt the very counterpart whose help he needs to get the court on board with the settlement: “Just want to [sic] that the Shortseller Enrichment Commission is doing incredible work. And the name change is so on point!” On cue, Tesla’s stock price fell after Musk’s latest tweet. 

The SEC may still pull the plug on the deal altogether, but—if history is prologue—that seems highly unlikely.

What’s wrong with Musk’s tweets?

The main issue is whether Musk’s tweets were false or at least misleading. Under the SEC’s rules, you can’t make a false material statement or not give enough context in making a statement to make sure it’s not misleading. You can easily see how Musk’s tweets can count as either false or—without any caveats about how preliminary the talks were—at least misleading.

Saying “funding secured,” means Tesla actually had the more than $70 billion probably needed to take the company private. No such funding was actually secured. No deal terms were discussed let alone agreed on with the Saudis. Even if Musk did have funding, approval was far from certain. Any going-private transaction would have required board approval. The Saudis had told Musk their investment may be contingent on Tesla building a factory in the Middle East, a condition which at least one Tesla board member described as a “non-starter.”

It’s not hard to imagine what led to Musk’s tweets. He has been outspoken about being hampered by the myriad requirements that come with being publicly listed. He called an analyst’s questions “boneheaded” and “dry” during Tesla’s May earning call. For years, he’s expressed frustration with short sellers. Musk must’ve genuinely been excited about the prospect of the Saudis taking Tesla private so he’d no longer have to deal with any of this.  

It’s true that disclosure requirements are onerous. It takes countless expensive lawyer hours just to make a single filing with the SEC, only to then have to make another filing the next quarter or with the next material development. The SEC itself moves slowly. It took until 2013 to accept tweets as a form of disclosure. It took until 2014 for it to agree that a hyperlink in a tweet is enough for disclaimer language, as opposed to needing the full disclaimer language within the limited characters allowed in a tweet.

But the SEC’s rules exist for a reason. They are intended to level the information differential between companies and their shareholders, and protect the millions of investors in public companies in the process. Musk may have been well intentioned in his tweets, but that doesn’t put him above the law, or make it okay for him to cause Tesla’s stock price to go on a rollercoaster ride. He can complain all he wants about the SEC’s rules, but these rules have been a requirement for public companies long before Tesla went public. By choosing the public route to get liquidity, Musk and Tesla knowingly signed up for these trade-offs.

Missed opportunity to set clear precedent

Ultimately, what matters most with any action that the SEC takes is the precedent it sets.

The SEC had a unique opportunity here to set an example of Musk’s egregious behavior. Instead, SEC Chairman Jay Clayton’s statement about the settlement made it look like the SEC was making an exception for Musk because he is so central to Tesla. Clayton said penalties for violating securities laws should be balanced with “the skills and support of certain individuals” that are important “to the future success of a company.”

In other words, it seems, you can behave more recklessly the more important you are.

Musk is absolutely central to Tesla, but that doesn’t mean he has to be the one to wear every hat at the company. There’s a reason Tesla has legal, policy and comms departments that go through rounds of approval before making corporate disclosures. It is not much to have asked Musk to call a lawyer in these departments before tweeting.

Instead of setting this double standard based on centrality of a director to a company, the SEC could have taken Musk to court and allowed the court to set a standard applicable to all directors equally. By going that route, Musk would have also had his day in court to argue before an impartial arbiter why the SEC’s actions in suing him were “unjustified.”

Even if the SEC did not want this one case drag on, leaving Tesla investor in limbo in the interim, it could have at least taken more time before agreeing to the second settlement. The specter of a continuing lawsuit would have served as a stronger deterrent than the two days it took from filing suit to coming to a settlement. Based on Musk’s tweets taunting the SEC after the settlement was agreed, it’d be hard to argue that he’s learned his lesson.

Instead Musk’s cult of being the be-all and end-all on all matters big or small at Tesla will continue. This ultimately disempowers others within the company, lulling them into a false sense of security based on the sacrosanct words of one person. According to the SEC, an investment bank analyst emailed Tesla’s Head of Investor Relations, Martin Viecha, on August 7 following Musk’s tweets asking for a clarification about the funding. Viecha responded within ten minutes with, “I can only say that the first Tweet clearly stated that ‘financing is secured’. Yes, there is a firm offer.”  

Viecha couldn’t have actually known that financing was secured any more than Musk did. He did not actually know whether or not there was a firm offer. But Tesla’s corporate culture clearly didn’t allow him to second guess the words of Musk, to the ultimate detriment of the entire company and its investors.

It may be Musk in the headlines these days, but other public-company CEOs have social media accounts too. What they say—or don’t say—can equally hurt investors and their own companies. If Musk can get away relatively unharmed with bending the rules, what will stop others from trying? The SEC’s indirect acknowledgement that the settlement terms with Musk are justified by Musk’s centrality to Tesla is exactly the kind of precedent other Silicon Valley leaders could latch onto to justify inappropriate social media behavior.

As counterintuitive as it may sound in a world where the most powerful seem to tweet with impunity, we should at least be holding directors of public companies fully accountable for tweets that violate securities law. Tweets and social media posts have real world consequences. Tesla shareholders deserve the brilliant technologist they bet their money on, not a social media troll.

The SEC’s handling of Musk’s tweets is so far a missed opportunity to make that point clear.


Source: Tech Crunch

Facebook poaches leaders of Refdash interview prep to work on Jobs

Facebook just snatched some talent to fuel its invasion of LinkedIn’s turf. A source tells TechCrunch that members of coding interview practice startup Refdash including at least some of its executives have been hired by Facebook. The social network confirmed to TechCrunch that members of Refdash’s leadership team are joining to work on Facebook’s Jobs feature that lets business promote employment openings that users can instantly apply for.

Facebook’s big opportunity here is that it’s a place people already browse naturally, so they can be exposed to Job listings even when they’re not actively looking for a company or career change. Since launching the feature in early 2017, Facebook has focused on blue-collar jobs like service and retail industry jobs that constantly need filling. But the Refdash team could give it more experience in recruiting for technical roles, connecting high-skilled workers like computer programmers to positions that need filling. These hirers might be willing to pay high prices to advertise their job listings on Facebook, siphoning revenue away from LinkedIn.

Facebook confirms that this is not an acquisition or technically a full acquihire, as there’s no overarching deal to buy assets or talent as a package. It’s so far unclear what exactly will happen to Refdash now that its team members are starting at Facebook this week, though it’s possible it will shut down now that its leaders have left for the tech giant’s cushy campuses and premium perks. Refdash’s website now says that “We’ve temporarily suspended interviews in order to make product changes that we believe will make your job search experience significantly better.”

Founded in 2016 in Mountain View with an undisclosed amount of funding from Founder Friendly Labs, Refdash gave programmers direct qualitative and scored feedback on their coding interviews. Users would do a mock interview, get graded, and then have their performance anonymously shared with potential employers to match them with the right companies and positions for their skills. This saved engineers from having to endure grueling interrogations with tons of different hirers. Refdash claimed to place users at startups like Coinbase, Cruise, Lyft, and Mixpanel.

A source tells us that Refdash focused on understanding people’s deep professional expertise and sending them to the perfect employer without having to judge by superficial resumes that can introduce bias to the process. It also touted allowing hirers to browse candidates without knowing their biographical details, which could also cut down on discrimination and helps ensure privacy in the job hunting process (especially if people are still working elsewhere and are trying to be discreet in their job hunt).

It’s easy to imagine Facebook building its own coding challenge and puzzles that programmers could take to then get paired with appropriate hirers through its Jobs product. Perhaps Facebook could even build a similar service to Refdash, though the one-on-one feedback sessions it’d conduct might not be scalable enough for Menlo Park’s liking. If Facebook can make it easier to not only apply for jobs but interview for them too, it could lure talent and advertisers away from LinkedIn to a product that’s already part of people’s daily lives.

The co-founders of Refdash have something of a track record in building companies that get acquihired to help add new features to existing services. Nicola Otasevic and Andrew Kearney were respectively the founder and tech lead for Room 77, which was picked up by Google in 2014 to help rebuild its travel search vertical. At the time it was described as a licensing deal although Refdash’s founders these days call it an acquisition.

Building tools to improve the basic process of hiring via remote testing could help Facebook get an edge on technical recruiting, but it’s not the only one building such features. LinkedIn’s stablemate Skype (like LinkedIn, owned by Microsoft) last year unveiled Interviews to let recruiters test developers and others applying for technical jobs with a real-time code editor. LinkedIn has not (yet?) incorporated it into its platform.


Source: Tech Crunch

The accessibility of the iPhone XS Max

I’ve heard it said many times recently by hosts of various Apple-focused podcasts that adapting to the new iPhone XS Max has felt like “coming home.” For these members of the so-called “Plus Club” — the whimsical name referring to the group of users who have chosen Plus models in the past — the return to a device with such a massive display felt instantly familiar, comfortable even.

After a year with the smaller, 5.8-inch iPhone X, I, too, have experienced these feelings of comfort and familiarity. I’ve been testing an iPhone XS Max, a review unit provided to me by Apple, for close to two weeks and am reminded every time I use it why I fell in love with the Plus models. As the old adage goes, bigger is better.

While the headlining aspect of Apple’s newest iPhone is the substantially better camera system, the key story for me, as a visually impaired person, is my return to the largest-screened iPhone. The XS Max is every bit as delightful (and accessible) as the Plus, made better by the inclusion of Face ID and an edge-to-edge display.

Adjusting to the size and weight

At last month’s event, Apple marketing boss Phil Schiller made a point to emphasize the fact that the iPhone XS Max has a larger display — the largest ever on an iPhone, the company says — in a smaller industrial design. This makes it possible, Schiller said on stage, for the XS Max to feel much like an iPhone 8 Plus. In my usage, his comparison seems spot-on; holding the XS Max feels identical to my previous Plus phones.

Why this is noteworthy from an accessibility perspective is a matter of dexterity. If you, like me, have cerebral palsy or other physical motor conditions, the way an object (any object, it isn’t limited to smartphones) feels in your hand when you hold it and carry it warrants serious consideration. In this context, if you have trouble manipulating the XS Max due to such motor delays, that very well may be the determining factor as to whether you choose it or opt for the smaller XS size.

In my review of the iPhone 6s three years ago, I said the 6s Plus wasn’t the phone for me, saying in part that “the Faustian bargain that it presents” was an offer to have a large-screened phone but only at the cost of using a physically unwieldy device. At the time, I reasoned the regular 6s was “good enough,” because I didn’t want such a gargantuan phone.

Not long thereafter, I did indeed switch to the 6s Plus, and I’ve never looked back. Turns out, big displays are the best, and I’ve acclimated to holding the larger device just fine.

Is the display big enough?

I freely admit to having a few moments of contemplation, in the midst of testing the XS Max with my year-old X nearby, where I wondered if the latter’s 5.8-inch screen was big enough for my needs. (Apple also gave me a regular XS to test, but since the X is nearly identical in size, I haven’t used it as thoroughly as I have the Max.) It isn’t small by any means, and I have enjoyed spending the last year having a relatively large display in a smaller body. The X (and XS, obviously) certainly are easier to carry and pocket than their larger brethren. To be perfectly honest, I never once wished my phone’s screen was bigger the entire time I used the iPhone X.

And yet, to reiterate what I wrote at the outset, as soon as I unboxed the XS Max and restored from my iCloud backup, it really did feel like coming home. Forget OLED, forget pixel density — having a 6.5-inch display is super nice and easier on my eyes. More screen means more content, which means less eye strain and fatigue. Given these factors, it was no contest as to what I prefer. Although I have multiple disabilities, my visual impairment is arguably the most important and the one I should prioritize above all others. I did that, and I’m happier for it.

The iPhone XS Max is, yes, the most accessible iPhone Apple’s built yet.

The lesson here is not insignificant, and illustrates the kind of practical life choices disabled people face on a daily basis. I was extremely pleased by the iPhone X; if it were the only new iPhone Apple released this year, I would jump to the XS. But it isn’t — the XS Max does exist, and the allure of its large display is too strong for me (and my vision) to pass up.

I do miss the Goldilocks-esque “just right” properties of the iPhone X/XS form factor. But if the loss of maneuverability begets a gain in visuals, I’ll make that trade-off every time.

Thoughts on ‘Advanced’ Face ID

When Face ID debuted last year, I soon discovered an issue where it had major problems recognizing my face despite having my face registered with the iPhone X. After some troubleshooting, I found the issue was due to the strabismus in my left eye. The colloquial term for it is “lazy eye,” but it’s a condition whereby one or both of the eyes aren’t set straight, and it wreaked havoc with the TrueDepth camera system. Even with my face “recognized” by the system, my phone would never unlock because Face ID thought I wasn’t looking at the phone even though I knew I was, in fact, definitely looking at it.

The remedy for this was to disable the Require Attention option in Face ID’s settings. When you do so, iOS warns you it makes the facial recognition system less secure than it could be, but it is the only way I can benefit from Face ID like anyone else. I haven’t had any issues for over a year now, and my iPhone X seemed to get better over time at seeing me; this is particularly true at extreme angles, such as when I lean over the phone while it sits on my kitchen table, for instance.

Face ID on the XS Max has been reliable, with Require Attention off, of course. My only quibble continues to be because I typically hold my phone close to my face to see, I’m still not consistently holding it far enough away that it unlocks properly. I get the playful “head shake” animation and enter my passcode more than I’d like, but instinctual habits are hard to break I suppose. At least Face ID learns me better every time I do so, which is a nice bit of machine learning on Apple’s part.

The bottom line

I’ve concluded my last several iPhone reviews by saying each model is “the most accessible iPhone yet.” However trite, I’m compelled to do it yet again because it’s an entirely accurate description.

I’ve been a happy returnee to the Plus Club. The larger display, along with Face ID and the edge-to-edge design, has been a joy to use. The iPhone XS Max is, yes, the most accessible iPhone Apple’s built yet. Truthfully, however, for as good as the XS line is, I’m even more amped at the existence of a blue iPhone, blue being my favorite color. It’s effectively a Max, and I get my blue too.


Source: Tech Crunch

U.S. government sides with Apple and Amazon, effectively denying Bloomberg ‘spy chip’ report

Homeland Security has said it has “no reason to doubt” statements by Apple, Amazon and Supermicro denying allegations made in a Bloomberg report published earlier this week.

It’s the first statement so far from the U.S. government on the report, casting doubt on the findings. Homeland Security’s statement echos near-identical comments from the U.K.’s National Cyber Security Center.

Bloomberg said, citing more than a dozen sources, that China installed tiny chips on motherboards built by Supermicro, which companies across the U.S. tech industry — including Amazon and Apple — have used to power servers in their datacenters. The chip can reportedly compromise data on the server, allowing China to spy on some of the world’s most wealthy and powerful companies.

Apple, Amazon and Supermicro later published statements on their websites. Bloomberg said it’s sticking by its story. And yet, this latest twist isn’t likely to leave anyone less confused, days after the story was first published.

Homeland Security protects the nation’s cyber defenses from both domestic and foreign threats. It’s rare for the government to issue a statement on an apparent threat which, according to Bloomberg, is a classified matter that’s been under federal investigation for three years.

The reality is that days after this story broke, it seems many of the smartest, technically minded, rational cybersecurity experts still don’t know who to believe — Bloomberg, or everyone else.

And until someone gets their hands on these apparent chips, don’t expect that to change any time soon.


Source: Tech Crunch